Medical Assistant

Eventus WholeHealth; Cary (NC); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Paid time off benefits

Holidays and Floating Holidays

Short & Long-term disability options

Employer contribution to 401k retirement after 6 months

Mileage reimbursement plan

Job summary

An established industry player is seeking a dedicated Medical Assistant to enhance the performance of clinical care teams. In this role, you will support healthcare providers by managing patient care and documentation while ensuring seamless communication between patients and staff. This position offers the chance to work in a dynamic environment, travel to various facilities, and contribute to holistic care for medically vulnerable adults. Join a team that values integrity, teamwork, and excellence, and make a significant impact on patient outcomes. Your skills will be essential in fostering a collaborative atmosphere and ensuring high-quality care delivery.

Qualifications

• High School Diploma required; medical scribing experience preferred.
• Valid driver's license and reliable transportation needed.

Responsibilities

• Support clinical providers by managing patient schedules and documentation.
• Facilitate communication between providers, patients, and facility staff.
• Assist with medication reconciliation and telehealth sessions.

Skills

Patient Management

Documentation

Triage

Communication

Medical Scribing

Education

High School Diploma or equivalent

Job description

Eventus WholeHealth delivers an integrated model that provides holistic care for medically vulnerable adults, achieving extraordinary outcomes for the people we serve. We do this through a value-driven framework of excellence, integrity, person-centeredness, stewardship, and teamwork. This care is provided to adults who reside in skilled nursing, assisted living facilities, and private residences through a network of healthcare providers, including Physicians, Nurse Practitioners, Physician Assistants, Psychologists, Licensed Clinical Social Workers, and Clinical and Administrative Support Staff.

The Medical Assistant is responsible for enhancing the performance of the clinical care team by supporting and facilitating clinical services with their assigned providers. The Medical Assistant is required to work in the field with the assigned provider as directed by the Lead Medical Assistant or MA Manager/Supervisor. You may be asked to travel to facilities up to 60 miles from your home. This position will typically be a Monday-Friday dayshift.

* Mileage reimbursement plan is offered.

Provider Support

• Ensure that the clinical provider in the assigned building is able to focus on taking care of their patients for the day.
• Ensure that each patient is seen as medically necessary per clinical protocol.
• Serve as a “buffer” between provider and families/staff to facilitate proper patient management.
• Document appropriate encounter and time for CCM and BHI services.
• If scheduling is assigned: Update scheduling rosters daily to ensure accuracy and send schedules timely.
• Assist with any day-of changes to scheduled visits due to acute needs, hospitalizations, admissions, or discharges.
• Prepare clinical documentation for assigned providers each day.
• Complete basic opening of encounter notes as per discipline protocol.
• Perform medication reconciliation on all scheduled patients each encounter.
• Enter appropriate facility chart data on all scheduled patients each day into patient encounter notes and assign to provider.
• Enter lab and other diagnostic study results into patient encounters and assign to providers as per guidelines.
• Assist with collection and sorting of all clinical paperwork needed for clinician review and ensure completion each day.
• Host telehealth sessions for providers as assigned by manager/supervisor, both routine and acute visits.

Facility Support

• When scheduling is part of your role: Share patient schedules with key facility staff as needed.
• Assist with triage needs as directed by assigned provider (whether they are in or out of the building that day).
• Assist with triage documentation as needed.
• Ensure all needed paperwork is routed for the facility to Eventus providers, office, or families.
• Assist with consents for any services needed.
• Attend stand-up meetings to report any needed information from the facility to Eventus providers and vice versa, if allowed by the facility.
• Assist with discharge planning of clinical services as needed.
• Check in and out each day with facility staff regarding patients seen, status, etc.
• Maintain patient confidentiality at all times.
• Document appropriate encounter and time for CCM and BHI services.
• Check all communication channels several times daily to ensure patient needs are met.
• Inform patients and families of recent visits, new orders, and defer to providers when needed.
• Communicate transitions of care to CCM team to enhance patient care and education.

Additional Duties and Responsibilities

• Adhere to Eventus WholeHealth standards, policies, procedures, and employee handbook guidelines, including HIPAA rules and regulations.
• Follow the dress code policy: clean, wrinkle-free, matching scrubs, appropriate closed-toed footwear, and name badge.
• Report to your Lead Medical Assistant if duties are completed ahead of schedule for additional assignments.
• Seek further training if uncertain how to proceed with any assignment.

Qualifications/Education

High School Diploma or equivalent

Must have a valid driver's license and reliable transportation

Expected to travel up to 1 hour from home address

Typing speed of 45 wpm or greater

Medical Scribing experience preferred

What We Offer

Our full-time positions provide:

• Opportunity to be part of a growing and emerging culture
• Paid time off benefits
• Holidays and Floating Holidays
• Short & Long-term disability options
• Employer contribution to 401k retirement after 6 months

About Eventus WholeHealth:

Founded in 2014, Eventus WholeHealth provides physician-led healthcare services for residents and patients of skilled nursing and assisted living facilities. Our team includes physicians, psychiatrists, nurse practitioners, physician assistants, psychotherapists, and support staff, delivering comprehensive, evidence-based, collaborative interdisciplinary care. Our approach empowers facilities to reach their goals and ensures better patient outcomes. For more information, visit www.eventuswholehealth.com.