Medical Assistant

Eventus WholeHealth; Franklin (IN); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Paid Time Off

Holidays and Floating Holidays

Short & Long-term Disability Options

401(k) Employer Contribution

Job summary

Join a forward-thinking healthcare provider dedicated to enhancing patient care for medically vulnerable adults. As a Medical Assistant, you'll play a crucial role in supporting clinical teams, managing patient interactions, and ensuring seamless communication between providers and facilities. This position offers a dynamic work environment, where you'll have the opportunity to make a meaningful impact on patient outcomes while enjoying benefits like paid time off and a 401(k) plan. If you're passionate about healthcare and ready to contribute to a growing culture of excellence, this role is perfect for you.

Qualifications

• High School Diploma or equivalent required.
• Medical scribing experience preferred for better documentation.

Responsibilities

• Support clinical providers by managing patient schedules and documentation.
• Facilitate communication between providers and facility staff.
• Assist with triage and discharge planning as needed.

Skills

Patient Management

Documentation

Communication

Medical Scribing

Typing Speed (45 wpm)

Education

High School Diploma or equivalent

Job description

Eventus WholeHealth delivers an integrated model that provides holistic care for medically vulnerable adults, achieving extraordinary outcomes for the people we serve. We do this through a value-driven framework of excellence, integrity, person-centeredness, stewardship, and teamwork. This care is provided to adults residing in skilled nursing, assisted living facilities, and private residences through a network of healthcare providers including Physicians, Nurse Practitioners, Physician Assistants, Psychologists, Licensed Clinical Social Workers, and Clinical and Administrative Support Staff.

The Medical Assistant is responsible for enhancing the performance of the clinical care team by supporting and facilitating clinical services with their assigned providers. The Medical Assistant is required to work in the field with the assigned provider as directed by the Lead Medical Assistant or MA Manager/Supervisor. Travel to facilities up to 60 miles from your home may be required. This position will typically be a Monday-Friday dayshift.

* Mileage reimbursement plan is offered.

Provider Support

• Ensure that the clinical provider in the assigned building is able to focus on taking care of their patients for the day.
• Ensure that each patient is seen as medically necessary per clinical protocol.
• Serve as a “buffer” between provider and families/staff to facilitate proper patient management.
• Document appropriate encounters and time for CCM and BHI services.
• If scheduling is assigned: update scheduling rosters daily to ensure accuracy and send schedules on time.
• Assist with any day-of changes to scheduled visits due to acute needs, hospitalizations, admissions, or discharges.
• Prepare clinical documentation for assigned providers each day.
• Complete basic opening of encounter notes as per discipline protocol.
• Perform medication reconciliation on all scheduled patients during each encounter.
• Enter appropriate facility chart data on all scheduled patients into patient encounter notes and assign to providers.
• Enter lab and other diagnostic study results into patient encounters and assign to providers as per guidelines.
• Assist with collection and sorting of all clinical paperwork needed for clinician review and ensure completion each day.
• Host telehealth sessions for providers as assigned by manager/supervisor, both routine and acute visits.

Facility Support

• When scheduling is part of your role: share patient schedules with key facility staff as needed.
• Assist with triage needs as directed by assigned provider, whether they are in or out of the building that day.
• Assist with triage documentation as needed.
• Ensure all needed paperwork is routed for the facility to Eventus providers, office, or families.
• Assist with obtaining consents for services needed.
• Attend stand-up meetings to report any needed information from the facility to Eventus providers and vice versa, if allowed by the facility.
• Assist with discharge planning of clinical services as needed.
• Check in and out each day with facility staff regarding patients seen, status, etc.
• Maintain patient confidentiality at all times.
• Document appropriate encounters and time for CCM and BHI services.
• Check all communication channels several times daily to ensure patient needs are met.
• Inform patients and families of recent visits, new orders, and defer to providers when needed.
• Communicate transitions of care to the CCM team to enhance patient care and education.

Additional Duties and Responsibilities

• Medical Assistants are expected to adhere to Eventus WholeHealth standards, policies, procedures, and the employee handbook, including HIPAA rules and regulations.
• Adhere to the Eventus WholeHealth dress code policy: clean, wrinkle-free, matching scrubs with appropriate, closed-toed footwear, and wearing a name badge.
• When duties are completed ahead of schedule, report to your Lead Medical Assistant for additional assignments.
• Seek further training if uncertain how to proceed with any assignment.

Qualifications/Education

High School Diploma or equivalent.

Must have a valid driver’s license and reliable transportation.

Expected to travel up to 1 hour from home address.

Typing speed of 45 wpm or greater.

Medical scribing experience preferred.

What We Offer

Our full-time positions provide:

• A chance to be part of a growing and emerging culture.
• Paid time off benefits.
• Holidays and floating holidays.
• Short & long-term disability options.
• Employer contribution to 401(k) retirement plan after 6 months.

About Eventus WholeHealth:
Founded in 2014, Eventus WholeHealth provides physician-led healthcare services for residents and patients of skilled nursing and assisted living facilities. Our highly-trained team includes physicians, psychiatrists, nurse practitioners, physician assistants, psychotherapists, podiatrists, optometrists, audiologists, and support staff. Our comprehensive, evidence-based model offers collaborative interdisciplinary care with seamless integration of various specialties. Our approach empowers facilities to meet their goals and improves patient outcomes. For more information, visit www.eventuswholehealth.com.