Medical Assistant

Austin Regional Clinic: ARC; Austin (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading healthcare provider in Central Texas is seeking a Medical Assistant to support patient care and clinical operations. Responsibilities include rooming patients, administering medications, and performing diagnostic tests. Ideal candidates will possess strong communication skills and a commitment to patient care. Join a team recognized for its dedication to employee satisfaction and professional growth.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

PTO

Tuition Reimbursement

Qualifications

• Must have Medical Assistant experience or similar direct patient care.
• Certification preferred within 60 days of hire.

Responsibilities

• Rooms patients and takes vital signs.
• Administers medications under physician’s direction.
• Performs diagnostic testing and maintains equipment.

Skills

Communication

Customer Service

Organizational Skills

Problem-Solving

Interpersonal Skills

Education

High school diploma or equivalent

Medical Assistant program

Tools

EPIC EMR

Windows

Job description

Join to apply for the Medical Assistant role at Austin Regional Clinic: ARC

Get AI-powered advice on this job and more exclusive features.

About Austin Regional Clinic

Austin Regional Clinic has been voted a top Central Texas employer by our employees for over 15 years! We are one of central Texas’ largest professional medical groups with 35+ locations and we are continuing to grow. We offer the following benefits to eligible team members: Medical, Dental, Vision, Flexible Spending Accounts, PTO, 401(k), EAP, Life Insurance, Long Term Disability, Tuition Reimbursement, Child Care Assistance, Health & Fitness, Sick Child Care Assistance, Development and more. For additional information visit https://www.austinregionalclinic.com/careers/

Job Details

Description

Under close supervision of nursing leadership, supports provider practice by assisting with direct patient care duties, including patient call backs and refill requests. May perform diagnostic testing, maintain supply inventory levels, and clean and maintain medical equipment. Carries out all duties while maintaining compliance and confidentiality and promoting the mission and philosophy of the organization.

Essential Functions

1. Rooms patients, takes and documents vital signs, and prepares patients for provider exam.
2. Administers medication under physician’s direction and within the scope of practice as demonstrated by completion of training and testing.
3. Performs diagnostic testing such as EKGs, audiograms, tympanograms, spirometry, and visual screenings as instructed and documents in EPIC EMR.
4. Responsible for reviewing both Provider refill in basket and assisting with daily medication refill requests using the ARC refill protocol.
5. Responsible for reviewing EPIC triage call-in basket for callbacks.
6. Responsible for reviewing result notes in basket and calling/informing patients of normal lab results.
7. Ensures rooms are properly stocked and supplies are current and within expiration dates.
8. Cleans patient rooms as needed, including proper handling of dirty laundry.
9. Ensures laundry cart is stocked with fresh linens daily.
10. Follows directions given by nursing team leader or supervisor.
11. Follows clinic protocols.
12. Provides patients with educational materials as directed.
13. Adheres to all company policies, including OSHA, HIPAA, compliance, and Code of Conduct.
14. Maintains regular and dependable attendance.
15. Works holiday shifts as required by company policy.

Other Duties and Responsibilities

• May answer incoming calls to nursing triage, demonstrating strong listening skills to determine call acuity.
• Assists patients in non-clinical situations when possible, or forwards calls to appropriate clinical staff.
• Handles medication refills, referral questions, lab/immunization record requests, and other patient inquiries following protocols.
• Uses smart phrases for documentation and routing messages.
• Posts test results through patient’s MyChart portal.
• Assists providers with procedures, including setup, patient prep, and cleanup, documenting all in EPIC EMR.
• Maintains equipment and performs other duties within the scope of unlicensed personnel.

Qualifications

Education and Experience

• High school diploma or equivalent.
• Must meet one of the following: Medical Assistant experience, CNA/EMT/PCT or similar providing direct patient care, or graduate of a medical assistant program.

Preferred

• Six months or more experience as a Medical Assistant.

Certificates and Licenses

• Medical Assistant certification preferred.
• Current AHA-approved BLS/CPR card or within 60 days of hire required.

Knowledge, Skills, and Abilities

• Ability to administer medications and injections within scope within 90 days.
• Knowledge of medical terminology.
• Excellent organizational, communication, and customer service skills.
• Ability to multitask and work in a team environment.
• Proficiency with Windows and computer skills.
• Strong interpersonal and problem-solving skills.
• Ability to follow instructions and perform duties professionally.

Work Schedule

Monday - Friday, 8:00 am - 5:00 pm

Additional Information

Equal Opportunity Employer. This employer is committed to diversity and inclusion. For more details, review the "Know Your Rights" notice from the Department of Labor.