Medical Assistant

GoHealth Urgent Care; Altoona (PA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in urgent care is seeking a dedicated Medical Assistant to join their team. This role involves assisting in patient examinations, managing check-ins, and ensuring a seamless experience for patients. You will play a crucial part in patient care by conducting vital sign checks, preparing treatment rooms, and maintaining medical records. With a focus on patient-centered care, this innovative firm offers a supportive environment where your contributions will directly impact the health and well-being of the community. If you are passionate about healthcare and eager to make a difference, this opportunity is perfect for you.

Qualifications

• High School Diploma required; Graduate of a Medical Assisting Program preferred.
• BLS certification required at hire; MA certification must be obtained within 15 months.

Responsibilities

• Conduct patient registration and verify insurance documentation.
• Prepare patients for examination and perform preliminary physical tests.
• Maintain medical records and manage supply inventory.

Skills

Detail-oriented

Exceptional written and verbal communication skills

Basic computer knowledge

Proficient in Microsoft Word and Excel

Education

High School Diploma

Graduate of a Medical Assisting Program

Job description

You’re more valuable than ever – And that’s just how we’ll make you feel.

UPMC, one of the nation's leading health care providers, and GoHealth Urgent Care, an on-demand consumer-centric care company, are operating urgent care centers across Pennsylvania and West Virginia.

At UPMC-GoHealth Urgent Care, we place the needs of our patients first - by providing an effortless patient experience, a welcoming culture of care, and seamless integration with market-leading health systems and our communities. We would love for you to become a member of our team!

The Medical Assistant assists in the examination and treatment of patients under the direction of an urgent care provider. Manages the check-in and registration process, interviews patients, measures vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), and records information on patients' charts. May be required to draw and collect blood samples from patients and prepare specimens for laboratory analysis. Prepares treatment rooms for patient examinations.

Job Requirements

Education

• High School Diploma required

Graduate of a Medical Assisting Program preferred

Work Experience

• Front Desk experience preferred

Required Licenses/Certifications

• Basic Life Support (BLS) required at the time of hire, obtained through the American Red Cross (ARC) or American Heart Association (AHA).
• One of the following certifications is required (or must be obtained within 15 months of hire):
• CCMA- Certified Clinical Medical Assistant (verified through NHA, National Healthcareer Association)
• CMA- Certified Medical Assistant (verified through AAMA, American Association of Medical Assistants)
• RMA- Registered Medical Assistant (verified through AMT, American Medical Technologists)
• NCMA- National Certified Medical Assistant (verified through NCCT, National Center for Competency Testing)
• NRCMA- Nationally Registered Medical Assistant (verified through the National Association for Health Professionals)
• Additionally, CPOE certification for order entry is required within two weeks of the start date and must be kept active in lieu of MA certification within the first 15 months of hire.
• In lieu of an approved MA Certification, we will also accept the following certifications at the time of hire:
• Graduate of an Accredited School of Nursing or LPN or RN
• EMT - Emergency Medical Technician (verified through the National Registry of Emergency Medical Technicians)
• CNA - Certified Nursing Assistant

Essential Functions

• Conduct patient registration, including securing required paperwork and insurance documentation, and verification of insurance and patient eligibility.
• Process co-pays and schedule patient appointments for the assigned center.
• Coordinate provider referrals to the assigned specialist.
• Answer patient questions regarding their care and keep them informed of their status.
• Inform technical staff of patient flow.
• Prepare patients for examination, including conducting interviews to verify patient information, record medical history, and confirm the purpose of the visit.
• Perform preliminary physical tests (blood pressure, weight, temperature, etc.) for vital signs and escalate critical cases to the provider as needed.
• Conduct point of care testing as needed (e.g., flu, strep, urinalysis, ECG, HCG) and provide patient information to the provider.
• Responsible for stocking supplies and maintaining exam rooms, front desk, and reception area; ensure providers have necessary medical supplies.
• Complete order sheets to maintain supply inventory levels; regularly check expiration dates on supplies.
• Maintain medical records and scan charts to patient files.
• Answer phone calls, and handle daily incoming and outgoing postal correspondence.
• Ensure reception area is well maintained.
• Conduct courtesy call-backs for patient follow-up.
• Perform opening and closing duties, including cashing out, end-of-day communication, and securing the building.
• Follow operating instructions for daily controls and calibration of equipment; maintain Quality Assurance/Quality Control logs, troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.
• All other duties as assigned.

Additional Knowledge, Skills, and Abilities Required

• Ability to type quickly, basic computer knowledge
• Proficient in Microsoft Word and Excel
• Detail-oriented, able to rely on experience and judgment to perform a variety of tasks, participate on a team, and accomplish goals
• Exceptional written and verbal communication skills
• Ability to interact with and treat all persons with fairness, respect, and sensitivity to cultural/social differences

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All qualified persons are granted an equal opportunity for employment without regard to race, color, religion, sex, sexual orientation and gender identity or expression, age, national origin, citizenship status, disability, genetic information, medical condition, family care leave status, pregnancy or pregnancy-related condition, otherwise qualified disabled or veteran status. The company will comply with all fair employment laws in each of the jurisdictions where we conduct business.

For applicants in California, please review our California Consumer Privacy Statement here. https://www.gohealthuc.com/privacy-policy

When our customers enter our award-winning centers, they find a welcoming and comfortable environment, state-of-the-art technology, and caring team members who help start the healing process immediately. We offer effortless on-demand care, 365 days a year, in over 250+ centers nationwide. We partner with prominent and progressive health systems to support our communities across the entire continuum of care. These are the unparalleled experiences we strive for and how our team goes above and beyond for you.

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