Medical Assistant

Lehigh Valley Hospital, Inc.; Allentown (Lehigh County); On-site; USD 35,000 - 55,000; Full time

Job summary

Lehigh Valley Health Network is seeking a Medical Assistant to join the clinical team under the direction of an LPN, RN, or provider. You will assist with administrative, clinical, and clerical duties, including taking patient histories, scheduling, and rooming patients.

Responsibilities include preparing patients and equipment, collecting medical histories, handling lab specimens, and ensuring smooth front-office operations while maintaining EMR workflows with a patient-centered approach.

Qualifications

• Specialized Diploma as a Medical Assistant.
• Ability to adapt to constant change within a healthcare setting.
• Ability to take initiative and function independently as well as collaboratively.
• Excellent computer skills including EMR, word processing, and Excel.
• American Heart Association Basic Life Support - State of Pennsylvania within 30 Days

Responsibilities

• Prepares patient and equipment for exams/procedures and maintains exam rooms and clinical area.
• Performs medical history collection and medication refill, per protocol.
• Collects and prepares lab specimens/lab requisitions accurately and schedules and obtains authorizations for referrals and/or procedures.
• Identifies actual or potential patient risks and communicates those risks to the licensed nurse or provider upon recognition.
• Adheres to clerical, clinical, and EMR workflows.
• Performs clerical duties and provides front office support duties such as greeting and welcoming patients and providing excellent customer service both in-person and over the phone.
• Collects co-payments, schedules appointments, updates missing patient demographics, obtains referrals and pre-certifications.
• Uses patient centered care concepts in delivering care and performing related activities.

Skills

Adaptability

Initiative

Independent work

Computer skills

Education

Specialized Diploma as a Medical Assistant

Tools

EMR

Word processing

Excel

Job description

Summary

Functions as part of the clinical team providing clinical care under the direction of an LPN, RN, or provider. Assists with administrative, clinical, and clerical duties which could include taking a patient's history and personal information, scheduling appointments, responding to patient communications, and rooming patients.

Job Duties

• Prepares patient and equipment for exams/procedures and maintains exam rooms and clinical area.
• Performs medical history collection and medication refill, per protocol.
• Collects and prepares lab specimens/lab requisitions accurately and schedules and obtains authorizations for referrals and/or procedures.
• Identifies actual or potential patient risks and communicates those risks to the licensed nurse or provider upon recognition.
• Adheres to clerical, clinical, and EMR workflows.
• Performs clerical duties and provides front office support duties such as greeting and welcoming patients and providing excellent customer service both in-person and over the phone.
• Collects co-payments, schedules appointments, updates missing patient demographics, obtains referrals and pre-certifications.
• Uses patient centered care concepts in delivering care and performing related activities.

Minimum Qualifications

• Specialized Diploma as a Medical Assistant
• Ability to accept and adapt to constant change within a healthcare setting.
• Ability to take initiative and function independently as well as collaboratively.
• Excellent computer skills including EMR, word processing, and Excel.
• American Heart Association Basic Life Support - State of Pennsylvania within 30 Days

Preferred Qualifications

• Associate’s Degree from a Medical Assistant Program
• CCMA - Certified Clinical Medical Assistant - NHA - State of Pennsylvania
• CMA - Certified Medical Assistant - AAMA - State of Pennsylvania
• CMAC - Clinical Medical Assistant Certification - AMCA - State of Pennsylvania
• MAC - Medical Assistant Certified - AMCA - State of Pennsylvania
• NCMA - National Certified Medical Assistant - NCTT - State of Pennsylvania
• NRCMA - National Registered Certified Medical Assistant - NAHP - State of Pennsylvania
• RMA - Registered Medical Assistant AMT - State of Pennsylvania

Physical Demands

• Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer

This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Equal Opportunity Employer

Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.

Agency Statement

https://youtu.be/GD67a9hIXUYLehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes.