Medical Assistant

Lehigh Valley Health Network; Easton (Northampton County); On-site; USD 30,000 - 40,000; Full time

Job summary

Lehigh Valley Health Network is looking for a dedicated Medical Assistant to join their clinical team in Easton. This role involves preparing patients for exams, gathering medical histories, and providing administrative support. Candidates should have a specialized diploma as a Medical Assistant, proficiency in computer software including EMR, and the ability to excel in a fast-paced, customer-focused environment. Join us in delivering exceptional patient care while working collaboratively with a team of healthcare professionals.

Qualifications

• Ability to take initiative and function independently as well as collaboratively.
• American Heart Association Basic Life Support certification required within 30 days.

Responsibilities

• Prepare patients and equipment for exams.
• Perform medical history collection and medication refills.
• Collect and prepare lab specimens accurately.
• Communicate patient risks to licensed nurse or provider.
• Provide front-office support and deliver excellent customer service.
• Collect co-payments and schedule appointments.

Skills

Excellent computer skills

Ability to adapt to constant change

Customer service excellence

Initiative and independent function

Education

Specialized Diploma as a Medical Assistant

Associate's Degree from a Medical Assistant Program

Tools

EMR

Word processing software

Excel

Job description

Lehigh Valley Health Network (LVHN) is a nationally recognized, forward‑thinking health system with statewide reputation for quality care. We invite candidates to join our team of nearly 23,000 colleagues who deliver excellence in patient care.

Summary

Functions as part of the clinical team providing clinical care under the direction of an LPN, RN, or provider. Assists with administrative, clinical, and clerical duties, including taking patient histories, scheduling appointments, responding to patient communications, and rooming patients.

Job Duties

• Prepare patients and equipment for exams and procedures and maintain exam rooms and clinical areas.
• Perform medical history collection and medication refill per protocol.
• Collect and prepare lab specimens and requisitions accurately; schedule and obtain authorizations for referrals and procedures.
• Identify patient risks and communicate them to licensed nurse or provider.
• Adhere to clerical, clinical, and EMR workflows.
• Provide front‑office support, greet patients, and deliver excellent customer service in‑person and over the phone.
• Collect co‑payments, schedule appointments, update missing patient demographics, and obtain referrals and pre‑certifications.
• Apply patient‑centered care concepts in all activities.

Minimum Qualifications

• Specialized Diploma as a Medical Assistant.
• Ability to accept and adapt to constant change within a healthcare setting.
• Ability to take initiative and function independently as well as collaboratively.
• Excellent computer skills including EMR, word processing, and Excel.
• American Heart Association Basic Life Support – State of Pennsylvania within 30 days.

Preferred Qualifications

• Associate’s Degree from a Medical Assistant Program.
• Certified Clinical Medical Assistant (CCMA) – NHA, or Certified Medical Assistant (CMA) – AAMA, or Clinical Medical Assistant Certification (CMAC) – AMCA, or Medical Assistant Certified (MAC) – AMCA, or National Certified Medical Assistant (NCMA) – NCTT, or National Registered Certified Medical Assistant (NRCMA) – NAHP, or Registered Medical Assistant (RMA) – AMT, all State of Pennsylvania.

Physical Demands

Lift and carry up to 25 lbs. Frequent sitting and standing, frequent keyboard use. Patient care providers may be required to kneel, bend, squat, and perform CPR.

Equal Opportunity Employer

Lehigh Valley Health Network is an equal‑opportunity employer and encourages diversity. All employment decisions are made without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, or other protected classes.