Medical Appointment & Referral Coordinator

Health Partners Management Group; Lemoore (CA); On-site; USD 36,000 - 48,000; Part time

Job summary

Health Partners Management Group seeks a Medical Appointment Clerk/Referral Clerk (PRN) to support the Referral Management Center. The role includes scheduling appointments in a government system, handling secure messages, and coordinating referrals for primary, specialty, and subspecialty care.

Strong customer service and communication are essential. The position requires a high school diploma or GED, with 6+ months in a medical office and in scheduling appointments.

Qualifications

• A fully qualified typist with a minimum of 50 WPM is required.
• Demonstrate general medical ethics, telephone etiquette, and excellent communication and customer service skills.
• Possess general office administrative and clerical skills to perform receptionist duties and answer telephones.
• Ability to communicate effectively, both orally and in writing.

Responsibilities

• Greets patients/visitors at a front desk, referral center or office setting.
• Answers main office phone line(s) and directs calls or takes messages.
• Schedules medical appointments and verifies patient eligibility for services.
• Maintains appointment schedules in MHS GENESIS and related systems.
• Verifies availability of medical records for upcoming appointments.
• Assists in sending appointment reminders and rescheduling notices.

Skills

50 WPM typing

Medical ethics

Telephone etiquette

Communication skills

Office administration

Oral and written communication

Education

High school diploma or GED

Administrative Assistant program (desirable)

Job description

Health Partners Management Group seeks a Medical Appointment Clerk/Referral Clerk (PRN) to support the Referral Management Center. The role includes scheduling appointments in a government system, handling secure messages, and coordinating referrals for primary, specialty, and subspecialty care.

Strong customer service and communication are essential. The position requires a high school diploma or GED, with 6+ months in a medical office and in scheduling appointments.