Medical Appointment Concierge

Grace Health System; Lubbock, Northern (TX, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Providence is seeking a Scheduling Coordinator to coordinate patient schedules, input appointments into the scheduling system, and communicate with patients and staff about all appointments. Exhibits knowledge of departmental procedures and accurately obtain patient records for clerical work-up.

Required: education to meet certification/licensing; preferred: 2 years of customer service, 1 year medical scheduling/receptionist experience, and 1 year healthcare office exposure.

Qualifications

• Education to meet certification, license or registration requirement.
• 2 years of customer service experience preferred.
• 1 year of medical scheduling/receptionist experience preferred.
• 1 year of healthcare office exposure preferred.

Responsibilities

• Coordinate patient schedules and input appointments into the scheduling system.
• Schedule outside appointments as needed and communicate with patients and staff about all appointments.
• Accurately obtain patient records for clerical work-up and support departmental procedures.

Skills

Customer service

Education

Certification/licensing requirement

Tools

Scheduling system

Job description

Providence is seeking a Scheduling Coordinator to coordinate patient schedules, input appointments into the scheduling system, and communicate with patients and staff about all appointments. Exhibits knowledge of departmental procedures and accurately obtain patient records for clerical work-up.

Required: education to meet certification/licensing; preferred: 2 years of customer service, 1 year medical scheduling/receptionist experience, and 1 year healthcare office exposure.