Medical Appointment Coordinator

Providence Health Plan Group; Lubbock (TX); On-site; USD 35,000 - 52,000; Full time

Job summary

Providence Health Plan Group in Texas is seeking a Scheduling Coordinator to coordinate patient schedules, input appointments into the scheduling system, and communicate with patients and staff about all appointments.

The role requires strong customer service, at least 2 years in frontline service, and 1 year in medical scheduling or receptionist work within a healthcare setting. Knowledge of department procedures and obtaining patient records is a plus.

Qualifications

• Education to meet certification, license or registration requirement.
• 2 years of customer service experience.
• 1 year of medical scheduling/receptionist experience.
• 1 year of healthcare experience in a business office, hospital, or medical office setting.

Responsibilities

• Coordinate patient schedules and input appointments into the scheduling system.
• Schedule outside appointments as needed and coordinate with departments.
• Communicate with patients and staff regarding all scheduled appointments.
• Accurately obtain patient records for clerical work-up.

Skills

Customer service

Scheduling

Education

Certification/licensure required

Job description

Providence Health Plan Group in Texas is seeking a Scheduling Coordinator to coordinate patient schedules, input appointments into the scheduling system, and communicate with patients and staff about all appointments.

The role requires strong customer service, at least 2 years in frontline service, and 1 year in medical scheduling or receptionist work within a healthcare setting. Knowledge of department procedures and obtaining patient records is a plus.