Medical Admissions & Registration Specialist - Crisis Care

Munson Healthcare; Traverse City (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Sign-on bonus $2,700

Job summary

Munson Healthcare is seeking a Medical Business Associate for the Adult Crisis Residential Program. This full-time, day-shift role supports a 24/7 crisis residential setting, handling patient registration, scheduling, insurance updates, and billing tasks within a collaborative care team.

The position requires a high school diploma or GED, one year of college or related training, and medical terminology knowledge.

Qualifications

• High school diploma or GED required.
• At least one year of college or training or equivalent experience.
• Medical terminology course completion within 6 months of hire.
• A minimum of one year experience successfully working with the public with minimal supervision.
• Excellent customer relations behavior in all interactions and ability to work with clinical staff in a fast-paced environment.

Responsibilities

• Obtains/verifies all required patient information and enters the information into the registration system following the screen flow in an accurate manner.
• Inputs and updates all insurance information in appropriate screens.
• Schedules patient appointments which may include: return office visits, referrals, diagnostic testing/procedures.
• Review instructions/preps, time and dates for diagnostic testing/procedures.
• Collect copays and balances due on patient accounts.
• Greets patients professionally in person and over the telephone.
• Respond effectively and in a customized manner to patients and families.

Skills

Customer service

Communication

Team collaboration

Education

High school diploma or GED

One year (32 credits) of college and/or training or equivalent experience

Medical terminology course within 6 months of hire

Job description

Munson Healthcare is seeking a Medical Business Associate for the Adult Crisis Residential Program. This full-time, day-shift role supports a 24/7 crisis residential setting, handling patient registration, scheduling, insurance updates, and billing tasks within a collaborative care team.

The position requires a high school diploma or GED, one year of college or related training, and medical terminology knowledge.