Medical Business Associate -Pediatric Crisis Residential Program

Munson Healthcare; Traverse City (MI); Presencial; USD 34 000 - 42 000; Tempo integral

Resumo da oferta

Munson Healthcare seeks a Medical Business Associate for the Pediatric Crisis Residential Program in Traverse City, MI. This full-time day-shift role supports a six-bed short-term program for youth in behavioral health crisis, handling registration, scheduling, and patient communication to ensure smooth operations and timely care.

Responsibilities include obtaining patient information, insurance data entry, appointment coordination, and billing tasks, while delivering compassionate service to

Qualificações

• High school graduate or GED.
• One year (32 credits) of college and/or training or equivalent experience in a related field.
• Successful completion of medical terminology course within 6 months of hire
• At least one year experience working with the public with minimal supervision
• Excellent customer service and ability to work with clinical staff

Responsabilidades

• Obtain and verify patient information and enter into the registration system.
• Enter insurance information into appropriate screens.
• Schedule patient appointments including return visits, referrals, testing.
• Review instructions/preps for diagnostic testing.
• Collect copays and balances on patient accounts.
• Greet patients professionally in person and over the telephone.
• Respond effectively and in a customized manner to patients and families.

Conhecimentos

Customer service

Communication

Teamwork

Public interaction

Fast-paced environment

Formação académica

High school graduate or GED

College/training 32 credits

Medical terminology course

Descrição da oferta de emprego

Medical Business Associate -Pediatric Crisis Residential Program

• Full-time
• Shift: Day Shift
• Status: Full Time

Munson PediatricCrisis Residential Program Projected Opening January - Start date December

The Munson Pediatric Crisis Residential Program is a six-bed, short-term residential treatment program for youth ages 8–17 experiencing a behavioral health crisis, providing 24/7, trauma-informed care in a safe, home-like environment as an alternative to inpatient psychiatric hospitalization. During their typical 7–14 day stay, residents receive individualized treatment—including therapy, medication management, skill-building, and family involvement to stabilize their mental health and prepare for a successful return home, school, and community. Staff are part of a collaborative, multidisciplinary team dedicated to delivering compassionate, evidence-based care that helps youth and families navigate crises and build a foundation for long-term recovery.

$2,700 Sign on Bonus*

More Than Just Care,It’sCommunity

Imagine doing meaningful work in a place where peoplevacation.That’slife at Munson Healthcare - northern Michigan’s largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties.

If you want a career in healthcare and alifestylemost people only dream about – with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just beMunson Material.To us, that means teammates who live by our values ofexcellence,teamness, positivity, creativity,and a commitment to creatingexceptional experiencesfor our patients and each other. Join a team that delivers outstanding care in one of the most beautiful regions in the country.

Invested in You

Grow:Tuition reimbursement, in-person and onlinedevelopment,and access to ourcareer hubto help you advance.

Thrive:Full benefits, paid holidays, generous PTO, employee discounts, and freeindividualretirement counseling.

Be Well:Freewellness platform for you and your family,pluspersonalizedsupport for personal or family challenges.

Be Heard:Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings

A Day inthe Life

Obtains/verifies all required patient information and enters the information into the registration system following the screen flow in an accurate manner. Completes all assigned registrations in an expedient manner subject to department requirements.

Inputs and updates all insurance information in appropriate screens.

Schedules patient appointments which may include: return office visits, referrals, diagnostic testing/procedures.

Review instructions/preps, time and dates for diagnostic testing/procedures.

Collect copays and balances due on patient accounts.

Greets patients professionally in person and over the telephone.

Respond effectively and in a customized manner to patients and families.

What’s Required

• High school graduate or GED.
• One year (32 credits) of college and/or training or equivalent experience in a related field.
• Successful completion of medical terminology course within 6 months of hire
• A minimum of one year experience successfully working with the public with minimal supervision
• Excellent customer relations behavior in all interactions. The ability to work positively with all levels of clinical staff in completion of job responsibilities. Must be able to work in a fast paced environment, delivering exceptional customer service while accompanying patients, family and visitors. Serves as a role model in demonstrating exceptional job performance.

$2,700 Sign on Bonus - Terms and Conditions Apply*

Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.