Medical Administrative Assistant

Paradigm; Sioux Falls (SD); À distance; USD 32 000 - 52 000; Plein temps

Résumé du poste

Paradigm is seeking a Medical Administrative Assistant to support Case Managers by performing transcription, data entry, and report processing. This role involves handling regulatory forms and coordinating appointment-related tasks.

You will communicate professionally, manage referrals, and assist with IT security compliance while working from home with minimal supervision.

Qualifications

• High School Diploma or equivalent. Post-secondary education preferred.
• Able to respond to urgency and prioritize workload.
• Excellent computer skills and data entry ability for extended periods.
• Clear, concise professional verbal and written communication.
• Proven interpersonal skills and ability to work from home with minimal supervision.

Responsabilités

• Perform transcription services.
• Complete demographic information on regulatory forms and process/distribute reports.
• Verify appointments and process/release reports as directed by case managers.
• Make notification phone calls for medical appointments as directed by case managers.
• Enter referrals in ALARISWARE.
• Release of Information form management as directed by case managers.
• Other tasks assigned by supervisor.

Connaissances

Data entry

Verbal & written communication

Interpersonal skills

Work from home

Attention to detail

Time management

Prioritizing workload

Formation

High School Diploma

Post-secondary education preferred

Equivalent industry experience

Outils

ALARISWARE

Description du poste

The Medical Administrative Assistant provides aid to Case Managers. Specific tasks are performed at the request of individual case managers.

Responsibilities

• Perform transcription services.
• Perform tasks as instructed by case manager. Examples include verification of appointments, process and distribute reports, complete demographic information on regulatory forms, process and distribute reports, request medical records and fax materials.
• Notification phone calls as directed by case manager (i.e. reminder phone calls to consumer for medical appointments).
• Enter referrals in ALARISWARE.
• Release of Information form management directed by individual case managers.
• Additional tasks assigned by supervisor.
• Responsible for complying with Paradigm IT security requirement and policies.
• Responsible for safeguarding Paradigm or Paradigm related IT passwords.
• Responsible for notifying Paradigm of any IT security incidents per policy 16.0 Information Security Incident Management.

Qualifications

• High School Diploma, Post -secondary education preferred.
• Any equivalent industry experience determined to be acceptable.
• Responds to urgency of tasks and able to prioritize workload.
• Excellent computer skills and ability to enter data for extended periods of time.
• Operate office machinery including but not limited to: computers, faxes, printers, phones.
• Clear, concise and professional verbal and written communication.
• Proven interpersonal skills.
• Able to work from home with little supervision.
• Excellent attention to detail.
• Proven problem-solving skills.