Medical Administrative Assistant

Cyber Security Jobs; Sioux Falls (SD); Remoto; USD 22.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance variations (PPO/HDHP)

401(k) matching contributions

Employer-paid life and disability保险

Flexible spending accounts

Employer-matched HSA contributions

Paid time off and personal holidays

Volunteer day

LEAP learning program

Descrizione del lavoro

Paradigm is seeking a Medical Administrative Assistant to support case managers, including transcription and regulatory form processing. The role allows remote work and requires strong data-entry skills, attention to detail, and professional communication.

You will handle appointment coordination, record requests, and release of information while maintaining strict IT security standards and password safeguards as outlined by policy 16.0. Equal opportunity employer.

Competenze

• High School Diploma required; post-secondary education preferred.
• Experience handling administrative tasks and data entry.
• Strong written and verbal communication skills.
• Ability to work with regulatory forms and medical records.
• Attention to detail and accuracy in data processing.
• Comfort with working from home and managing priorities.

Mansioni

• Perform transcription services.
• Verify appointments, process and distribute reports, complete demographic information on regulatory forms, request medical records and fax materials.
• Notification calls for appointment reminders as directed by case manager.
• Enter referrals in ALARISWARE.
• Release of Information form management directed by case managers.
• Additional tasks assigned by supervisor.
• Comply with Paradigm IT security requirements and policies.
• Safeguard Paradigm or Paradigm-related IT passwords.
• Notify Paradigm of IT security incidents per policy 16.0 Information Security Incident Management.

Conoscenze

Urgency prioritization

Data entry accuracy

Professional communication

Interpersonal skills

Remote work readiness

Attention to detail

Problem solving

Formazione

High School Diploma

Post-secondary education preferred

Equivalent industry experience acceptable

Descrizione del lavoro

Req Number: Req #1993

Paradigm is an accountable specialty care management organization focused on improving the lives of people with complex injuries and diagnoses. The company has been a pioneer in value-based care since 1991 and has an exceptional track record of generating the very best outcomes for patients, payers, and providers. Deep clinical expertise is the foundation for every part of Paradigm's business: risk-based clinical solutions, case management, specialty networks, home health, shared decision support, and payment integrity programs.

We're proud to be recognized—again! For the fourth year in a row, we've been certified by Great Place to Work®, and for the third consecutive year, we've earned a spot on Fortune's Best Workplaces in Health Care™ list. These honors reflect our unwavering commitment to fostering a positive, inclusive, and employee-centric culture where people thrive.

Watch this short video for a brief introduction to Paradigm.

The Medical Administrative Assistant provides aid to Case Managers. Specific tasks are performed at the request of individual case managers.

Responsibilities:

• Perform transcription services.
• Perform tasks as instructed by case manager. Examples include verification of appointments, process and distribute reports, complete demographic information on regulatory forms, process and distribute reports, request medical records and fax materials.
• Notification phone calls as directed by case manager (i.e. reminder phone calls to consumer for medical appointments).
• Enter referrals in ALARISWARE.
• Release of Information form management directed by individual case managers.
• Additional tasks assigned by supervisor.
• Responsible for complying with Paradigm IT security requirement and policies.
• Responsible for safeguarding Paradigm or Paradigm related IT passwords.
• Responsible for notifying Paradigm of any IT security incidents per policy 16.0 Information Security Incident Management.

Qualifications:

• High School Diploma, Post -secondary education preferred.
• Any equivalent industry experience determined to be acceptable.
• Responds to urgency of tasks and able to prioritize workload.
• Excellent computer skills and ability to enter data for extended periods of time.
• Operate office machinery including but not limited to: computers, faxes, printers, phones.
• Clear, concise and professional verbal and written communication.
• Proven interpersonal skills.
• Able to work from home with little supervision.
• Excellent attention to detail.
• Proven problem-solving skills.

Paradigm Benefits:

• Health and wellness We want our people to be and stay healthy, so we offer PPO, HDHP, and HMO health insurance options with Cigna and Kaiser (CA employees only).
• Financial incentives Paradigm's financial benefits help prepare you for the future: competitive salaries, 401(k) matching contributions, employer-paid life and disability insurance, flexible spending and commuter accounts, and employer-matched HSA contributions.
• Vacation - We believe strongly that work-life balance is good for you and for our company. Our paid time off and personal holiday programs give you the flexibility you need to live your life to the fullest.
• Volunteer time We want our employees to engage with and give back to their communities in meaningful ways. Full and part-time employees receive one paid day per calendar year.
• Learning and development: One of Paradigm's core values is expertise, so we encourage our employees to continually learn and grow. We support this in a variety of ways, including our new Learning Excellence at Paradigm (LEAP) program.

Paradigm believes that fostering a diverse and inclusive workplace is central to our mission of helping more people and transforming lives. We're striving to build a culture that better reflects the society we live in and empowers our team to deliver the highest levels of compassion and care to those we serve. For us, achieving this goal requires a workforce that respectfully embraces differences and commits to positive change, creating an environment where everyone is able to bring their whole self to work.

Paradigm complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Leave Management at [e-mail].

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

As a contractor with the State of Wisconsin, Paradigm complies with Wisconsin Contract Compliance Law (§16.765). Poster link: Contract Compliance Law Poster

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