Medical Administrative Assistant

BTST Services; Lanham (MD); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Certified Medical Administrative Assistant to enhance the administrative operations of their agency. This role is essential for maintaining quality patient care and involves a variety of tasks, including managing patient appointments, processing medical records, and ensuring compliance with confidentiality regulations. The ideal candidate will possess strong communication skills, a commitment to patient care, and the ability to thrive in a fast-paced environment. Join a supportive team that values your contributions and offers opportunities for professional growth.

Benefits

401k with company contribution

Flexible Spending Accounts

Health Insurance with employer contribution

Medical, Dental, and Vision coverage

Voluntary and sponsored benefits

Employee Assistance Program (EAP)

Basic Life Insurance ($25k)

Paid Time Off

Referral Program

Qualifications

• Must obtain Medical Assistant Certification within 90 days.
• Healthcare experience preferred, especially outpatient clinical experience.

Responsibilities

• Greeting and assisting all visitors and managing patient appointments.
• Processing medical records and ensuring confidentiality.
• Conducting patient interviews and handling inquiries professionally.

Skills

Office administration experience

Effective communication

Knowledge of office management

Proficiency in MS Office

Education

High School diploma or equivalent

Completion of a recognized Medical Assistant Program

Medical Assistant Certification (CMA, CCMA, or RMA)

Job description

Join to apply for the Medical Administrative Assistant role at BTST Services

3 days ago Be among the first 25 applicants

Essential Functions

BTST Services is looking for a Certified Medical Administrative Assistant who will play a crucial role in supporting the administrative operations of our agency. You will be responsible for various administrative and clinical tasks that ensure the smooth and efficient functioning of our quality patient care services. This position requires strong communication skills and a commitment to maintaining the highest standards of confidentiality and patient care.

Role Responsibilities

• Greeting, welcoming, and assisting all visitors
• Opening and Closing the Office
• Retrieving emails and voicemails
• Placing reminder/courtesy calls to confirm appointments with clients
• Managing the contact log for all client interactions such as rescheduling, same-day cancels, no-shows, and missed transportation
• Processing and managing medical records
• Coordinating and managing patient appointments to optimize provider availability and patient access
• Conducting patient interviews to collect and record medical histories accurately
• Assisting in completing necessary lab forms for clients
• Processing prior authorization forms, coding information, and communicating with Medicaid as needed
• Maintaining confidentiality and ensuring compliance with privacy regulations
• Handling patient inquiries professionally and effectively
• Managing incoming calls from prescribers regarding medication forms, adverse reactions, refills, and crises
• Providing clinical advice via phone and electronic communication following protocols
• Utilizing pediatric experience to care for pediatric clients
• Maintaining skills relevant to the age groups served
• Ensuring a safe, secure, and healthy work environment
• Relaying messages and updating patient charts accurately
• Performing other duties to meet agency goals and standards

Skills

• Proven experience as an office administrator or similar role
• Effective communication and interpersonal skills
• Knowledge of office management and basic accounting
• Proficiency in MS Office

Minimum Qualifications

• High School diploma or equivalent
• Completion of a recognized Medical Assistant Program
• Must obtain Medical Assistant Certification (CMA, CCMA, or RMA) within 90 days (sponsorship available)
• Healthcare experience preferred, especially outpatient clinical experience
• Knowledge of HIPAA and confidentiality regulations
• Strong organizational and communication skills
• Ability to work in a fast-paced environment

Perks

• 401k with company contribution
• Flexible Spending Accounts
• Health Insurance with employer contribution
• Medical, Dental, and Vision coverage
• Voluntary and sponsored benefits
• Employee Assistance Program (EAP)
• Basic Life Insurance ($25k)
• Paid Time Off
• Referral Program

EEO Statement

We are an equal opportunity employer and consider all applications without regard to race, color, religion, ancestry, national origin, sex, age, marital status, sexual orientation, gender identity, disability, or genetic information. For accommodations, contact us at [e-mail].

Additional Information

• Seniority level: Entry level
• Employment type: Other
• Job function: Administrative
• Industry: Mental Health Care