Medical Administrative Assistant

Passport Health; Baltimore (MD); On-site; USD 40,000 - 55,000; Full time

Job summary

Passport Health is seeking a dependable Medical Administrative Assistant to join our team. This full-time role supports patient-facing and clinic operations across two Baltimore-area locations, with Monday–Friday shifts and flexible start times.

You will check patients in, prepare them for appointments, support providers, and help maintain accurate records while delivering a positive patient experience in a professional setting.

Qualifications

• Experience as Medical Assistant or in healthcare/administrative roles.
• Comfortable working directly with patients.
• Clear, professional communication.
• Organized with ability to manage multiple priorities.
• Willing to travel between clinic locations.
• Flexible with start times as needed.
• Proactive and collaborative.

Responsibilities

• Assist with patient check-in, registration, and administrative processes.
• Prepare patients for appointments and provide clinical support.
• Assist providers and staff with day-to-day patient care.
• Maintain accurate patient and clinic records.
• Support scheduling, phone calls, and other administrative tasks.
• Help maintain a welcoming, professional clinic environment.
• Support clinic operations beyond direct patient care.
• Work across two clinic locations and adapt to daily needs.
• Follow company policies and regulatory requirements.
• Provide excellent customer service and represent Passport Health.

Skills

Patient care

Administrative support

Communication

Organizational skills

Multitasking

Team collaboration

Travel between locations

Job description

Passport Health - Medical Administrative Assistant

Passport Health is looking for a dependable, adaptable Medical Assistant / Administrative Support professional to join our team. This is a full-time opportunity for someone who enjoys working with patients, supporting clinic operations, and being part of a team where flexibility and a willingness to help are important. This position will work across two primary clinic locations, providing consistent weekday coverage and supporting both patient-facing and operational needs.

Schedule & Location

• Full-time, up to 40 hours per week
• Monday–Friday
• 8-hour shifts
• Start times may vary based on clinic needs, so flexibility with start times is required
• Monday, Tuesday and Wednesday: Primary clinic location
• Thursday and Friday: Secondary clinic location
• No regular weekend requirement

What You'll Do

As a Medical Assistant / Administrative Support team member, you will help ensure our clinics run smoothly while providing a positive experience for every patient.

Responsibilities may include:

• Assist with patient check-in, registration, and administrative processes
• Prepare patients for appointments and provide clinical support within the scope of the role
• Assist providers and clinic staff with day-to-day patient care
• Maintain accurate patient and clinic records
• Support scheduling, phone calls, and other administrative needs
• Help maintain an organized, welcoming, and professional clinic environment
• Support clinic operations beyond direct patient care when needed
• Work effectively across two clinic locations and adapt to changing daily needs
• Follow company policies, clinical procedures, and applicable regulatory requirements
• Provide excellent customer service and represent Passport Health professionally

What We're Looking For

We are looking for someone who is reliable, flexible, organized, and comfortable taking ownership of their work.

The ideal candidate:

• Has previous Medical Assistant, healthcare, clinical, or administrative experience
• Is comfortable working directly with patients
• Communicates clearly and professionally
• Is organized and able to manage multiple priorities
• Can work independently while also contributing to a team
• Is comfortable traveling between the two assigned clinic locations during the workweek
• Is willing to adjust start times when clinic needs require it
• Takes initiative and is willing to help wherever needed
• Provides a positive, professional patient experience

Why Join Passport Health?

At Passport Health, you'll have the opportunity to work in a unique healthcare environment focused on travel medicine and preventive care. Our clinics provide a professional, patient-focused setting where your work directly contributes to helping people travel safely and confidently.

If you're looking for a full-time role where you can use your healthcare and administrative skills, work with patients, and be part of a team that values flexibility and ownership, we'd love to hear from you.