Medical Administrative Assistant

integratedliving Australia Ltd; Austin (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading company in behavioral health services is seeking a full-time administrative support professional to assist with various clerical tasks, including medication refills and scheduling. This role requires excellent customer service skills, relevant experience, and a commitment to maintaining a supportive and trauma-sensitive environment.

Benefits

Excellent Medical, Dental and Vision insurance

Generous vacation/holiday/sick leave

Life and Short-term/Long-term Disability Insurance

Employee Assistance Program (EAP)

403(b) retirement account

Gold's gym membership discount

Qualifications

• Three years of experience in general office administrative work.
• Three years of customer service experience.
• Two years of experience with a multi-line telephone system.

Responsibilities

• Perform clerical work in support of unit operations and medication refills.
• Build schedules for the psychiatrist using initiative and judgment.
• Maintain a trauma sensitive workplace.

Skills

Customer Service

Office Administration

Telephone Systems

Education

High School Diploma or GED

Certified Medical Assistant

Job description

Job Summary: The purpose of this position is to perform a variety of moderately complex clerical work in support of the unit operations. Assignments involve difficult and responsible work in office, business, retrieving message off the Medication Line, staffing medication refills requests with the psychiatrist and/or nurse, building schedules in Scheduler for the psychiatrist with moderate latitude for the use of initiative and independent judgment.

Regular, predictable attendance is considered to be an essential requirement for this position. Other duties may be assigned. May require a flexible work schedule.

Integral Care employees are to strive to maintain a trauma sensitive workplace, to embrace trauma sensitive and informed practices, and to foster a supportive and welcoming environment of care.

Education:

Required:

• High School Diploma or GED equivalent.

License:

Required:

• Current and valid driver's license and a clean driving record.
• Certified Medical Assistant.

Experience:

Required:

• Three years experience in general office administrative work.
  
• Three years experience in customer service.
• Two years experience in multi-line telephone system.

Preferred:

Hours: Full-Time.

Workdays: Monday - Friday.

Workhours: 8:00AM - 5:00PM.

Why join us: Integral Care has proudly served Travis County residents for the past 50 years. As the largest provider of behavioral health services in Travis County, we are dedicated to improving the lives of adults and children living with mental illness, substance use disorder and intellectual and developmental disabilities.

By joining our team, you will find rewarding work every day alongside people who have as much compassion as you. Join us and together we can help improve the quality of life for the people we serve. Imagine your career at Integral Care!

Employee Benefits:

• Excellent Medical, Dental and Vision insurance
• Generous vacation/holiday/sick leave
• Life and Short-term/Long-term Disability Insurance
• Employee Assistance Program (EAP)
• 403(b) retirement account
• Gold's gym membership discount

All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, sexual orientation, gender identity, disability, veteran status, sex or age.

For specific positions, additional compensation may be offered to candidates who are bilingual in English and another language deemed necessary for the role. (PM16)