Medical Admin Specialist — Scheduling & Patient Care

US-Department-of-Veterans-Affair; Appleton (WI); On-site; USD 42,000 - 58,000; Full time

Job summary

The John H. Bradley Outpatient Clinic in Appleton, WI seeks an Advanced Medical Support Assistant (AMSA) to support Medical Administration Services.

This role involves front-line reception, scheduling, patient check-in, and coordination with clinical staff to ensure smooth patient flow. Qualified candidates must meet basic requirements and GS-6 level criteria, including specialized experience and KSAs related to outpatient care, communication, and care coordination.

Qualifications

• One year of specialized experience equivalent to GS-05 (for creditable performance).
• Ability to advise clinical staff on administrative processes and scheduling.
• Ability to communicate effectively in person, by phone, and in writing; prepare reports.

Skills

Clinical collaboration

Priority setting

Effective communication

Healthcare process knowledge

Patient flow management

Medical terminology

Education

High School Diploma / GED

Job description

The John H. Bradley Outpatient Clinic in Appleton, WI seeks an Advanced Medical Support Assistant (AMSA) to support Medical Administration Services.

This role involves front-line reception, scheduling, patient check-in, and coordination with clinical staff to ensure smooth patient flow. Qualified candidates must meet basic requirements and GS-6 level criteria, including specialized experience and KSAs related to outpatient care, communication, and care coordination.