Medicaid Renewal Navigator

Essen Medical Associates; New York (NY); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Comprehensive benefits package

Professional development opportunities

Supportive team environment

Job summary

NYREACH in New York, NY seeks a Certified Application Counselor to coordinate Medicaid recertification, ensure continuous coverage, and guide patients through complex enrollment processes with sensitivity to diverse communities.

Role emphasizes outreach, documentation, and collaboration with clinical partners to navigate six-month renewal cycles under evolving eligibility requirements.

Qualifications

• Associate’s degree in a related field.
• NYSOH Assistor certification obtained within hire weeks; exam passed (80%+).
• Healthcare certifications (CAC/CPHQ/CCM) are a plus.

Responsibilities

• Conduct Medicaid recertification and renewal assistance for enrolled patients.
• Identify eligibility gaps and outreach to at-risk patients before coverage lapses.
• Submit applications and renewals through NYSOH with complete documentation.

Skills

Bilingual: Spanish & English

Excellent communication

Interpersonal skills

Motivational interviewing

Trauma-informed care

Independent work capability

Organizational skills

Cultural sensitivity

MS Office proficiency

Attention to detail

Confidentiality

Flexibility/ adaptability

Education

Associate’s degree

NYSOH Assistor/Navigator Certification

Healthcare/care management certifications (CAC/CPHQ/CCM)

Tools

eCW (Electronic Health Records)

Microsoft Office

Job description

NYREACH in New York, NY seeks a Certified Application Counselor to coordinate Medicaid recertification, ensure continuous coverage, and guide patients through complex enrollment processes with sensitivity to diverse communities.

Role emphasizes outreach, documentation, and collaboration with clinical partners to navigate six-month renewal cycles under evolving eligibility requirements.