Medicaid Proposal Quality Lead

CVS Health; Illinois; Hybrid; USD 110,000 - 183,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings options

Wellness programs

Equity award program

Bonus & incentives

Job summary

CVS Health in Illinois is seeking a qualified Quality Analyst to ensure the quality and consistency of Medicaid proposal responses through proofreading, editing, and structured review processes.

You will collaborate with proposal writers and the Quality team, utilizing SharePoint and AI-enabled tools to maintain brand voice and compliance across materials, while developing style guides and performance measures. Occasional extended hours may be required during proposal review stages.

Qualifications

• Five plus years of experience in a quality reviewer/editor capacity.
• Background in Medicaid or government healthcare
• 2 plus years of proposal writing experience.
• Excellent written and verbal communication skills, with understanding of Associated Press and internal style guides.
• Demonstrated ability to see the big picture and make connections between proposal sections and content development.

Responsibilities

• Conduct structured quality checks to support compliance, consistency, and responsiveness to RFP requirements, following established guidelines and processes.
• Ensure all content aligns with Aetna style, bid guides, templates, and brand voice, maintaining consistency across proposal materials.
• Collaborate with proposal writers and Quality team members to provide clear, constructive edits and feedback throughout the review process.
• Utilize editing and collaboration tools (e.g., SharePoint, Microsoft Word, PerfectIt, and AI-enabled tools) to enhance efficiency and consistency.
• Follow defined proposal processes, timelines, and quality standards to ensure timely and accurate completion of assigned work.
• Build foundational knowledge of Aetna Medicaid products, proposal structure, and industry best practices to support quality development.
• Actively participate in team meetings, training, and coaching to continuously strengthen editing, compliance, and quality review skills that drive effectiveness and efficiency.
• Ability to work extended hours including nights and weekends during proposal review stages.
• Support and drive the development of internal processes and procedures, including scorecards, quality business reports, style guides, and performance measures.

Skills

Five+ years experience

Medicaid/government healthcare

Proposal writing

Written and verbal communication

AP style guides

Microsoft Office (SharePoint, Word, Xl

AI tools (Copilot, AI)

Travel up to 15-30%

Education

Bachelor's degree or equivalent

Tools

SharePoint

Word

Excel

Teams

PowerPoint

AI tools

Job description

CVS Health in Illinois is seeking a qualified Quality Analyst to ensure the quality and consistency of Medicaid proposal responses through proofreading, editing, and structured review processes.

You will collaborate with proposal writers and the Quality team, utilizing SharePoint and AI-enabled tools to maintain brand voice and compliance across materials, while developing style guides and performance measures. Occasional extended hours may be required during proposal review stages.