Medicaid Programs Assistant & Training Liaison

Visiting Nurse Health System; Atlanta (GA); On-site; USD 38,000 - 52,000; Full time

Job summary

Visiting Nurse Health System is seeking a qualified administrator to manage Medicaid eligibility processes, train CCSP staff, and coordinate with DFCS districts. The role requires strong typing, communication, and organizational skills, with experience in Harmony/Framework and COMPASS/GATEWAY systems.

The position emphasizes timely Medicaid submissions, status tracking, and professional representation at external meetings, ensuring accurate documentation and confidentiality.

Qualifications

• Education: High School Diploma or equivalent required. College degree preferred.
• Previous Experience: Two years’ experience in healthcare; preferred.
• Knowledge & Training: Must be able to type a minimum of 40wpm with little to no error and function independently in multi-disciplinary setting.
• Requires proven interpersonal skills with ability to communicate effectively.
• Demonstrates proven decision-making skills, organizational and time management skills.
• Working knowledge of word processing, spreadsheets, and general computer skills.

Responsibilities

• Submit Medicaid applications timely and in accordance with CCSP standards of promptness.
• Conduct all Medicaid related activities and followup including obtaining service start dates and application tracking.
• Monitor and manage COMPASS/GATEWAY Medicaid application systems.
• Navigate/Operate GAMMIS to verify Medicaid status and eligibility type.
• Check portal for statuses as needed for staff and for incoming referrals.
• Send letters to clients/families of needed verifications.
• Conduct phone interviews with clients, families, and DFCS, as needs arise.
• File documents in client’s electronic chart in Harmony/Framework in the standards of promptness and with accuracy.
• Date stamps all Medicaid and DFCS related incoming mail as needed.
• Develop and maintain professional relationships with each DFCS district and act as CCSP liaison with DFCS.
• Provide clients and other external partners’ timely and thorough communication regarding Medicaid status.
• Receive and relay messages related to Medicaid applications/statuses to appropriate persons in a timely fashion.
• Professionally represent CCSP and VNHS at Medicaid conferences/all external meetings.
• Document necessary communication in Harmony/Framework including entering notes in the electronic system to show progress of application and communication with DFCS and VNHS staff about application status.
• Compose and convey thorough communication to internal and external audiences as it relates to Medicaid.
• Navigate client databases and program specific spreadsheets/documents, assisting with database maintenance in Framework.
• Coordinate ongoing updates on Medicaid statuses with VNHS staff.
• Provide Medicaid training to new CCSP staff and on-going Medicaid training to all CCSP staff.
• Enter notes in Harmony/Framework to show progress of application and timely communication with DFCS and VNHS staff about application status.
• Maintain a task-specific reference guide as it relates to daily/weekly duties to ensure continuation of flow during planned/unplanned absences.

Skills

Typing 40 wpm

Interpersonal communication

Decision-making

Organizational skills

Time management

Education

High School Diploma or equivalent

College degree preferred

Tools

MS Word

MS Excel

Outlook

Job description

Visiting Nurse Health System is seeking a qualified administrator to manage Medicaid eligibility processes, train CCSP staff, and coordinate with DFCS districts. The role requires strong typing, communication, and organizational skills, with experience in Harmony/Framework and COMPASS/GATEWAY systems.

The position emphasizes timely Medicaid submissions, status tracking, and professional representation at external meetings, ensuring accurate documentation and confidentiality.