Medicaid Outreach Specialist

Easterseals MORC Logo; Auburn Hills (MI); Vor Ort; USD 42.000 - 64.000; Vollzeit

Benefits dieser Stelle

Dependent care reimbursement

Paid time off (including holidays)

Bonus for consecutive time off

Holiday and floating holiday pay

Wellness programs

Student loan repayment options

Pet insurance

Zusammenfassung

Easterseals MORC is hiring a Medicaid Outreach Specialist in Auburn Hills, MI to support enrollment, renewals, and coverage continuity for individuals served. The role emphasizes proactive outreach to reduce disenrollment and ensure timely renewal actions.

The position requires a high school diploma, with an associates degree in a related field preferred, and at least one year of experience in customer service or healthcare.

Qualifikationen

• High School Diploma or equivilent required.
• Associates degree in Human Services, Social Work, or related field is preferred.
• At least one year of experience in customer service, healthcare, human services, or a related field preferred.

Aufgaben

• Proactively engages individuals, families, guardians, caregivers, and residential providers to support Medicaid enrollment, renewal, and coverage continuity.
• Explain renewal requirements, identify barriers, and connect individuals with eligibility assistance before coverage is interrupted.
• Refer individuals needing assistance to Medicaid Eligibility Specialists.
• Track individuals with upcoming renewal deadlines and monitor outreach status.
• Collaborate with care managers, case managers, clinicians, residential providers, and eligibility staff to prevent coverage gaps.
• Assist with outreach related to reinstatement and re-enrollment activities.

Kenntnisse

Customer service experience

Healthcare/human services

Ausbildung

High School diploma

Associates degree in Human Services

Associates degree in Social Work

Jobbeschreibung

Job Category: Adm Support - CSR/Reception/Asst/Schedulers

Requisition Number: MEDIC004468

• Posted : October 27, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Auburn Hills, MI 48326, USA

Description

Easterseals MORC is hiring for aMedicaid Outreach Specialistto help make a difference and become part of something bigger than yourself!

We are looking for Game Changers!

The types of people who wake up excited to make a difference. The superheroes of their field who care about the people they serve. If that sounds like you, we want you on our team.

Benefits of Being a Superhero!

• Dependent care reimbursement, and up to 5 days paid FMLA for maternity, paternity, foster care and adoption.
• Paid Leave Options Available
• Up to $125 bonus for taking 5 days off in a row.
• 10 paid holidays and 3 floating holidays (Over 30 days total of paid time off)
• Wellness Programs
• We are a PSLF (Public Service Loan Forgiveness) Employer.
• We provide bonuses and extra incentives to reward hard work & dedication.
• Mileage reimbursement in accordance with IRS rate.
• Free financial planning services through our partnerships with the LoVasco Consulting Group, and SoFi.
• Student loan repayment options
• Pet Insurance

Qualifications:

• High School Diploma or equivilent required
• Associates degree in Human Services, Social Work, or related field is preferred
• At least one year of experience in customer service, healthcare, human services, or a related field preferred

Duties and Responsibilities:

The Medicaid Outreach Specialist proactively engages individuals, families, guardians, caregivers, and residential providers to support Medicaid enrollment, renewal, and coverage continuity. This position conducts outreach designed to reduce procedural disenrollment, improve successful renewal completion, and help individuals maintain access to medically necessary services. The Specialist serves as a liaison among individuals receiving services, families, caregivers, Eligibility Specialists, and program staff. Through phone calls, text messages, email, letters, and other approved methods, the Specialist explains upcoming renewal requirements, identifies barriers, and connects individuals with eligibility assistance before coverage is interrupted.

• Conduct proactive outreach to individuals approaching Medicaid renewal deadlines by contacting individuals, guardians, caregivers, family members, and residential providers regarding renewal requirements and deadlines.
• Help individuals understand renewal notices and identify required actions.
• Refer individuals who need application or renewal assistance to Medicaid Eligibility Specialists.
• Track assigned individuals with upcoming renewal deadlines and monitor outreach status.
• Collaborate with care managers, case managers, clinicians, residential providers, and eligibility staff to prevent coverage gaps.
• Support efforts to reconnect with individuals who have lost Medicaid coverage.
• Assist with outreach related to reinstatement and re-enrollment activities.

Qualifications

Behaviors

Preferred

Team Player

Works well as a member of a group

Enthusiastic

Shows intense and eager enjoyment and interest

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Education

Required

High School or better.

Preferred

Associates or better in Human Services.

Associates or better in Social Work.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.