Medicaid Intake & Eligibility Caseworker II

Johnston County; Smithfield (NC); On-site; USD 38,000 - 52,000; Full time

Job summary

Johnston County Department of Social Services (DSS) is seeking an Income Maintenance Caseworker II in the Intake Unit to interview clients applying for or recertifying Medicaid programs. You will enter information in NC FAST, obtain third party verifications, and determine eligibility for Medicaid benefits.

Experience with casework, strong communication, and the ability to manage time within defined processes are essential for timely certifications and ongoing eligibility determinations.

Qualifications

• Considerable knowledge of the program/areas of assignment.
• General knowledge of agency and community programs that could affect clients.
• Good knowledge of agency and community programs affecting applicants.
• Good mathematical reasoning and computational skills.
• Ability to read, analyze, and interpret rules, regulations and procedures.
• Ability to communicate with clients and officials to obtain data and explain rules.
• Ability to instruct and evaluate the work of lower level employees.
• Ability to perform casework functions within structured timeframes.

Responsibilities

• Interview clients applying for or recertifying Medicaid programs.
• Enter data into the NC FAST system and complete verifications.
• Determine eligibility for Medicaid and related programs.
• Complete necessary certification and recertification timely.

Skills

Program knowledge

Data analysis

Communication

Instruction

Time management

Education

High school diploma

Tools

NC FAST system

Job description

Johnston County Department of Social Services (DSS) is seeking an Income Maintenance Caseworker II in the Intake Unit to interview clients applying for or recertifying Medicaid programs. You will enter information in NC FAST, obtain third party verifications, and determine eligibility for Medicaid benefits.

Experience with casework, strong communication, and the ability to manage time within defined processes are essential for timely certifications and ongoing eligibility determinations.