Income Maintenance Caseworker II - Medicaid Division

Johnston County; Smithfield (NC); On-site; USD 42,000 - 52,000; Full time

Job summary

The Johnston County Department of Social Services seeks an Income Maintenance Caseworker II to join the Medicaid Unit to determine and re-determine eligibility for Medicaid recipients.

You will verify information, obtain third-party verifications, and communicate with recipients to collect necessary data and ensure timely benefits through NC FAST.

Qualifications

• One year of experience as an Income Maintenance Caseworker I or equivalent.
• Qualifications may include high school diploma with related experience.
• Ability to read, analyze and interpret rules and procedures.

Responsibilities

• Process or re-determine Medicaid eligibility for recipients.
• Obtain third-party verifications as part of eligibility decisions.
• Communicate with Medicaid recipients to collect needed information.
• Complete certification and recertification in NC FAST to ensure timely benefits.

Skills

Program knowledge

Mathematical reasoning

Data gathering

Reading & interpreting rules

Communication with clients

Team instruction

Case processing

Time management

Education

High School Diploma

Tools

NC FAST

Job description

The Johnston County DSS mission is to serve, aid and protect needy and vulnerable children and adults in ways that strengthen and preserve families. We provide human services programs that are intended to promote the health, well-being, self-sufficiency and protection of families, children and adults within our community.

Johnston County Department of Social Services has immediate openings for an Income Maintenance Caseworker II in the Medicaid Unit.

Please Note: Johnston County DSS will accept Work Against candidates if fully qualified applicants are not located, salary for work against candidates will be determined and discussed with Human Resources at time of offer.

The primary purpose of this position is to process or re-determine eligibility for Medicaid recipients.

This position obtains all necessary third party verifications and communicates with the Medicaid recipient in order to obtain all information necessary to determine or re-determine eligibility.

This position is also responsible for completing necessary certification & recertification in the NC FAST system to ensure timely benefits are issued to the recipient upon completion of the certification or recertification process.

• Considerable knowledge of the program/areas of assignment.
• General knowledge of all agency and community programs and services which could affect the client/applicant.
• Good knowledge of all agency and community programs and services which could affect the client/applicant.
• Good mathematical reasoning and computational skills.
• Ability to read, analyze, and interpret rules, regulations and procedures.
• Ability to communicate with clients/applicants, the public at large, and public officials to obtain data, and to explain and interpret rules, regulations and procedures.
• Ability to instruct and to evaluate the work of lower level employees.
• Ability to perform casework functions with structured time frames.

One year of experience as an Income Maintenance Caseworker I.

*Will accept the following qualifications as a work-against*

Graduation from high school and three years of paraprofessional, clerical, or other public contact experience which included negotiating, interviewing, explaining information, gathering and compiling of data, the analysis of data and/or the performance of mathematical or legal tasks; or an equivalent combination of training and experience.

*Please document all work history relevant to the position for which you are applying. Determination of qualifying for the position and salary may be based on years of experience. Failure to document complete work history may affect qualification determination and salary. Electronic applications cannot be amended once submitted.*