Medicaid Enrollment & Intake Specialist (Onsite) Baptist Health

Receivable Solutions; Jacksonville (FL); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Onsite position

Growth opportunities

Team-focused culture

Job summary

Rsircm is hiring an Enrollment Specialist to determine patient eligibility for Medicaid, Social Security Disability, and County programs.

This onsite position in Jacksonville, FL requires strong case-management skills, solid communication abilities, and proficiency with common Microsoft tools. Schedule is typically Monday–Friday with standard hours, no remote work.

Qualifications

• Bachelor’s Degree preferred; HS diploma required.
• Strong problem-solving and case-management skills.
• Proficient with Microsoft Word, Excel, and Outlook; comfortable with office tech.

Responsibilities

• Determine patient eligibility for state, federal, or county programs.
• Maintain caseload and uphold productivity standards.
• Develop and maintain relationships with hospital staff, patients, and state workers.

Skills

Problem solving

Verbal communication

Written communication

Case management

HIPAA/HITECH knowledge

Education

Bachelor’s Degree preferred

High School Diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Phone systems

Job description

Explore our on-site and remote revenue cycle management jobs.
At RSi, your revenue cycle career can grow in a workplace where talented people collaborate, and thrive together.
We believe in a culture driven by sharp, committed, and enthusiastic employees, and giving high-growth individuals the autonomy to perform.
Our current open positions are linked below. Are you the next member of our team?

Did you know? At least 1/3 of all RSi new hires come from internal referrals.

Position:Medicaid Enrollment & Intake Specialist (Onsite) Baptist Health

Location: Jacksonville, FL

Remote Status: On-Site

Job Id:404

# of Openings:9

Medicaid Enrollment & Intake Specialist (Onsite) Baptist Health

Pay Range: $23.00-$25.00 per hour | Schedule: Monday-Friday 8:00am-4:30pm or Tuesday-Saturday 8:00am-4:30pm | Location: Jacksonville, FL

Work Where Excellence is Recognized

At RSi, we've proudly served healthcare providers for over 20 years, earning recognition as a "Best in KLAS" revenue cycle management firm and a USA Today Top 100 Workplace. Our reputation is built on delivering exceptional financial results for healthcare providers—and an unbeatable work culture for our team. We seek high-performing individuals willing to join our sharp, committed, and enthusiastic team. Here, your performance is valued, your growth is prioritized, and your contributions make a meaningful impact every day.

As an Enrollment Specialist, you have the unique opportunity to advocate for patients and their families, while working hand in hand with hospital personnel to determine eligibility for Medicaid, Social Security Disability, and various County programs. We are looking for you to act as liaisons between government entities and patients to secure funding for healthcare services.

What You'll Do:

• Determine patient’s eligibility for state, federal, or county programs.
• Maintain case load, uphold productivity standards.
• Develop and maintain processional relationships with hospital staff, patients, and state workers.
• Prepare documents, ensure accuracy and completion.
• Adhere to and support organizational standards, policies, and procedures.
• Perform other duties as assigned.

What We're Looking For:

• Bachelor’s Degree preferred.
• High School Diploma or equivalent required
• Demonstrates problem solving and case management skills.
• Proficient with technology such as phone systems, computers, Microsoft software applications such as Word, Excel, Outlook, etc.
• Excellent written and verbal communication skills
• Knowledge of Medicaid, Social Security Administration, and County Social Service programs
• An understanding of HIPAA and HITECH patient confidentiality laws to protect the patient, client, and company.
• Knowledge of major hospital systems and healthcare environment

Why You'll Love RSi:

• Competitive pay with ample opportunities for professional growth.
• Onsite position with a stable Monday–Friday schedule.
• Collaborative, performance-driven environment with expert leadership.
• Mission-driven work supporting essential healthcare services.
• Recognition as a nationally respected leader in healthcare revenue management.

Physical Requirements:

Requires prolonged sitting, standing, and walking.

Requires eye-hand coordination and manual dexterity enough to operate a keyboard, photocopier, telephone, calculator, and other office equipment.

Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports.

Requires lifting papers or boxes up to 15 pounds occasionally.

Work must be performed inside the hospital or facility.

Travel to other offices and/or client facilities may be required.

2025-2026 USA Today National Top Workplaces

• 2024–2026 Top Workplaces National Culture Excellence
• 2025-2026 Remote Employer Top Workplaces

ACA International

Many of our leaders are active members of ACA International and regularly attend ACA conferences, engage in industry-leading discussions, and serve on key committees to help shape best practices and policies.

AAPC Corporate Member

RSi is proud to be an AAPC Corporate Member. Through this membership, up to 40 team members gain exclusive access to industry-leading resources, including discounted certification exams, the Codify tool for enhanced coding accuracy, and free continuing education opportunities.

RSi is committed to selecting and employing qualified individuals while fostering an inclusive and equitable workplace. RSi strictly prohibits discrimination in all employment practices, including recruitment, hiring, training, promotion, termination, compensation, and other terms, conditions, or privileges of employment, based on race, color, gender, pregnancy, national origin, religion, age, disability, or any other protected characteristic as defined by law. Reasonable accommodations will be provided to qualified individuals with legally recognized disabilities, unless doing so would impose an undue hardship or create a direct threat to the safety of the workplace or operations. RSi maintains a zero-tolerance policy for discriminatory or unfavorable speech or actions related to age, disability, race, color, gender, pregnancy, religion, national origin, or any other protected characteristic. This applies to interactions with employees, contractors, vendors, clients, and all others affiliated with RSi. Such behavior will not be tolerated and may result in disciplinary action up to and including termination.