Medicaid Eligibility Product Owner: Backlog Champion

Soap Creek Resources; Jackson (MS); On-site; USD 90,000 - 130,000; Full time

Job summary

Soap Creek Resources seeks a Medicaid Eligibility Product Owner to lead the voice of the state and its members within the delivery team in Mississippi. You will turn eligibility policy into a prioritized backlog, ensuring accurate, timely decisions for enrollment and renewals.

You will translate MAGI and non-MAGI rules into epics and user stories, collaborate with state leaders, policy experts, and technology teams, and drive acceptance testing and deployment in a complex, regulated environment.

Qualifications

• 5+ years as Product Owner, product manager, or business lead on government or healthcare systems.
• 3+ years with Medicaid eligibility, enrollment, or integrated eligibility systems.
• Working knowledge of MAGI and non-MAGI rules, verifications, and renewals.
• Experience writing user stories and acceptance criteria and managing a backlog in Jira, Azure DevOps, or a similar tool.
• Experience working in Agile or Scrum teams.
• Clear, plain-spoken communication with technical teams and agency executives alike.
• Bachelor's degree or equivalent experience.

Responsibilities

• Own and prioritize the product backlog for the state's Medicaid eligibility and enrollment system.
• Translate eligibility policy (MAGI and non-MAGI rules, renewals, verifications, and notices) into epics, user stories, and acceptance criteria.
• Lead impact analysis for new federal and state requirements, including H.R. 1 provisions and more frequent renewals.
• Partner with state policy and program staff to clarify rules, resolve ambiguity, and document decisions.
• Work with Scrum Masters, developers, testers, and business analysts through planning, refinement, reviews, and acceptance.
• Accept completed work against acceptance criteria and support user acceptance testing with state staff.
• Coordinate dependencies with SNAP, MMIS, and managed care organizations.
• Track product outcomes, such as processing timeliness and auto-renewal rates, to guide priorities.
• Communicate progress, trade-offs, and risks clearly to agency leadership and project stakeholders.

Skills

Product Owner experience

Agile / Scrum

Stakeholder communication

Backlog management

Policy interpretation

Clear written/verbal communication

Education

Bachelor's degree or equivalent experience

Tools

Jira

Azure DevOps

Job description

Soap Creek Resources seeks a Medicaid Eligibility Product Owner to lead the voice of the state and its members within the delivery team in Mississippi. You will turn eligibility policy into a prioritized backlog, ensuring accurate, timely decisions for enrollment and renewals.

You will translate MAGI and non-MAGI rules into epics and user stories, collaborate with state leaders, policy experts, and technology teams, and drive acceptance testing and deployment in a complex, regulated environment.