Medicaid Eligibility Product Owner | Policy to Backlog

Client Growth Resources, Inc; Jackson (MS); On-site; USD 90,000 - 120,000; Full time

Job summary

Client Growth Resources, Inc. seeks a Medicaid Eligibility Product Owner to lead the backlog and align policy with delivery teams in Mississippi.

You’ll translate complex eligibility rules into clear epics and user stories to ensure timely, accurate member decisions. You’ll work with state policy staff, Scrum Masters, developers, and testers to refine requirements, accept work, coordinate with SNAP/MMIS, and monitor processing timeliness, renewals, and errors to guide priorities and risks.

Qualifications

• 5+ years of experience as a Product Owner, product manager, or business lead on government or healthcare systems.
• 3+ years with Medicaid eligibility, enrollment, or integrated eligibility systems.
• Knowledge of MAGI and non-MAGI rules, verifications, renewals.
• Experience writing user stories and acceptance criteria; backlog management in Jira/Azure DevOps.
• Experience working in Agile/Scrum teams.
• Clear, plain-spoken communication with technical teams and agency executives.
• Bachelor's degree or equivalent experience.

Responsibilities

• Own and prioritize the product backlog for the state's Medicaid eligibility and enrollment system, balancing federal mandates, state policy, and member impact.
• Translate eligibility policy (MAGI and non-MAGI rules, renewals, verifications, and notices) into clear epics, user stories, and acceptance criteria.
• Lead impact analysis for new federal and state requirements, including H.R. 1 provisions such as community engagement requirements and more frequent renewals.
• Partner with state policy and program staff to clarify rules, resolve ambiguity, and document decisions.
• Work side by side with Scrum Masters, developers, testers, and business analysts through planning, refinement, reviews, and acceptance.
• Accept completed work against acceptance criteria and policy intent, and support user acceptance testing with state staff.
• Coordinate dependencies with adjacent systems and programs, such as SNAP, MMIS, and managed care organizations.
• Track product outcomes, such as processing timeliness, auto-renewal rates, and error rates, and use them to guide priorities.
• Communicate progress, trade-offs, and risks clearly to agency leadership and project stakeholders.

Skills

Product ownership

Backlog management

Agile / Scrum

User stories

Stakeholder communication

Education

Bachelor's degree or equivalent

Tools

Jira

Azure DevOps

Job description

Client Growth Resources, Inc. seeks a Medicaid Eligibility Product Owner to lead the backlog and align policy with delivery teams in Mississippi.

You’ll translate complex eligibility rules into clear epics and user stories to ensure timely, accurate member decisions. You’ll work with state policy staff, Scrum Masters, developers, and testers to refine requirements, accept work, coordinate with SNAP/MMIS, and monitor processing timeliness, renewals, and errors to guide priorities and risks.