Medicaid Eligibility & Patient Financial Counselor

NYU Langone Hospitals; New York (NY); On-site; USD 47,000 - 58,000; Full time

Benefits offered by this job

Benefits and wellness package

Job summary

NYU Langone Hospital—Brooklyn is a full-service teaching hospital and Level I trauma center that offers a comprehensive benefits and wellness program. The Financial Counselor helps eligible individuals apply for Medicaid and other health insurance programs, screens patients for program eligibility, and coordinates follow-up and documentation to ensure timely processing.

In this role, you will interact with patients and staff to facilitate patient flow, translate or arrange interpreters as

Qualifications

• High School Diploma or equivalent required.
• Minimum of 2 years Medicaid background; Billing background preferred.
• Ability to manage heavy client volume.
• Good analytical skills.
• Ability to function independently.
• Effective communication across all levels of the organization.

Responsibilities

• Screens patients to determine eligibility for Medicaid or other programs.
• Performs other duties as assigned by billing supervisor or billing director.
• Interacts with patients and staff to facilitate patient flow and resolve issues.
• Performs general office duties such as filing, answering telephones, transmitting messages, translating, typing letters and forms.
• Assesses patients' ability to communicate in English and arranges interpreter services as needed.
• Contacts patients with incomplete applications to obtain required information or documents.
• Fills out simplified or community applications.
• Responsible for follow-up status on all applications.
• Sets appointments for patients to return with required documentation.
• Authorized to approve prescriptions for patients with pending Medicaid or lost Medicaid cards.

Skills

Medicaid background

Billing background

Heavy client volume handling

Analytical skills

Independent working

Education

High School Diploma or equivalent

Job description

NYU Langone Hospital—Brooklyn is a full-service teaching hospital and Level I trauma center that offers a comprehensive benefits and wellness program. The Financial Counselor helps eligible individuals apply for Medicaid and other health insurance programs, screens patients for program eligibility, and coordinates follow-up and documentation to ensure timely processing.

In this role, you will interact with patients and staff to facilitate patient flow, translate or arrange interpreters as