Medicaid Eligibility Navigator – Onsite Roanoke

Ensemble Health Partners; Roanoke (VA); Hybrid; USD 53,385,000 - 58,741,000; Full time

Benefits offered by this job

Bonus incentives

Paid certifications

Tuition reimbursement

Comprehensive benefits

Career advancement

Job summary

Ensemble Health Partners at Carilion - Roanoke Memorial Hospital in Roanoke, VA is hiring a Public Benefit Specialist to screen uninsured patients for Medicaid eligibility and guide the application process. This on-site role supports timely submissions and coordinates with hospital revenue cycle teams.

The ideal candidate has 1-2 years in healthcare, understands insurance verification, and is prepared to obtain CRCR within 9 months of hire.

Qualifications

• 1-2 years of experience in healthcare interacting with patients about hospital financial issues.
• Comprehensive knowledge of patient insurance processes and benefits verification.
• CRCR certification within 9 months of hire.

Responsibilities

• Interview uninsured/under-insured patients to determine program eligibility.
• Coordinate and assist with Medicaid application processes.
• Update insurance information and ensure timely billing or posting.
• Document actions in patient accounting systems.
• Collaborate with Medicaid caseworkers and other revenue cycle teams.

Skills

Healthcare experience

Customer service

Communication

Education

High School Diploma or GED

Job description

Ensemble Health Partners at Carilion - Roanoke Memorial Hospital in Roanoke, VA is hiring a Public Benefit Specialist to screen uninsured patients for Medicaid eligibility and guide the application process. This on-site role supports timely submissions and coordinates with hospital revenue cycle teams.

The ideal candidate has 1-2 years in healthcare, understands insurance verification, and is prepared to obtain CRCR within 9 months of hire.