Medicaid Eligibility Caseworker I – Make an Impact

Person County North Carolina; Roxboro (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Person County Department of Social Services is recruiting for an Income Maintenance Caseworker I for the Adult Medicaid unit. This entry-level role learns and performs basic tasks to determine eligibility and administer public assistance programs such as Food and Nutrition Services and Medicaid.

The position involves interviewing clients, gathering information, verifying data, and entering information into NC FAST under close supervision, with responsibilities across multiple eligibility

Qualifications

• Graduation from an accredited associate degree program in Human Services Technology or similar field.
• Alternative: high school diploma with related paraprofessional/public contact experience.
• Equivalent combination of training and experience may be considered.

Responsibilities

• Conducts initial client interviews to obtain household and financial information for public assistance applications.
• Verifies income and eligibility factors using documentation and databases.
• Processes applications and enters data into NC FAST under supervision.
• Explains program requirements, client rights, and responsibilities in a clear manner.
• Maintains case files and prepares necessary documentation.
• Applies program policies to determine or redetermine eligibility.
• Timely completion of assignments and accurate documentation of eligibility decisions.

Skills

Interviewing clients

Data gathering

Information verification

Education

Associate degree in Human Services Technology

High school diploma + paraprofessional experience

High school diploma + 3 years paraprofessional experience

Equivalent combination of training and experience

Job description

Person County Department of Social Services is recruiting for an Income Maintenance Caseworker I for the Adult Medicaid unit. This entry-level role learns and performs basic tasks to determine eligibility and administer public assistance programs such as Food and Nutrition Services and Medicaid.

The position involves interviewing clients, gathering information, verifying data, and entering information into NC FAST under close supervision, with responsibilities across multiple eligibility