Medicaid Delivery Lead — Agile & Impact

CVS Health; Indiana (PA); Hybrid; USD 107,000 - 284,000; Full time

Benefits offered by this job

Comprehensive benefits package

Bonus/short-term incentive program

Equity award program

Job summary

CVS Health in the United States seeks a seasoned Delivery Manager to lead enterprise Medicaid initiatives, guiding complex business processes and technology improvements across multiple lines of business. You will ensure initiatives align with strategic goals and deliver measurable outcomes.

Partnering with business and technology stakeholders, you will translate goals into actionable plans, remove obstacles, monitor performance, and mentor peers to sustain a high‑performing culture of execution

Qualifications

• 7+ years in delivery management and Agile practice leadership.
• 5+ years in healthcare claims processing (adjudication, payment, rework).
• Strong communication and executive-level presentation skills (PowerPoint).
• Proven track record delivering complex projects on time and within scope.
• Experience enabling innovation, digital transformation, and cross‑functional Agile practices.

Responsibilities

• Lead enterprise delivery of multiple, highly complex business process and technology initiatives aligned to the Medicaid program, supporting all lines of business.
• Drive the end-to-end delivery of Medicaid projects, ensuring initiatives are completed on time, within scope, and deliver measurable results.
• Identify and resolve delivery obstacles and risks, proactively removing barriers to execution.
• Monitor performance metrics and use data to optimize processes, improve productivity, and ensure accountability for outcomes.
• Collaborate closely with business and technology partners to translate goals into actionable plans and deliverables.
• Lead process improvements and root cause analysis to ensure sustainable, repeatable execution success.
• Implement and reinforce best practices to maximize efficiency and responsiveness across workstreams.
• Provide practice leadership and peer mentorship to fellow delivery practitioners, contributing to a high-performance culture aligned to execution excellence.

Skills

Delivery leadership

Agile SCRUM

Stakeholder engagement

Risk mitigation

Cross-functional leadership

Education

Bachelor's degree or equivalent work experience

Tools

PowerPoint

Job description

CVS Health in the United States seeks a seasoned Delivery Manager to lead enterprise Medicaid initiatives, guiding complex business processes and technology improvements across multiple lines of business. You will ensure initiatives align with strategic goals and deliver measurable outcomes.

Partnering with business and technology stakeholders, you will translate goals into actionable plans, remove obstacles, monitor performance, and mentor peers to sustain a high‑performing culture of execution