Medicaid Benefits Navigator & Patient Advocate

ChenMed; Jacksonville (FL); On-site; USD 23,419 - 33,420; Full time

Benefits offered by this job

Competitive pay

Career development opportunities

Comprehensive benefits

Job summary

A leading healthcare provider in Jacksonville, Florida, is seeking a Patient Continuity and Needs Advocate. In this role, you will support patients in accessing Medicaid and Federal resources, utilizing EMR systems for management, and ensuring compliance with regulations. We're looking for a detail-oriented individual with strong communication skills and a background in customer service. This position offers competitive hourly pay between $17.00 and $24.26, with comprehensive benefits and opportunities for growth.

Qualifications

• 3+ years of experience, preferably with seniors.
• Understanding of Medicare Advantage is a plus.

Responsibilities

• Support Medicaid enrollment and follow-up procedures.
• Share medical benefits opportunities with patients.
• Utilize EMR systems for patient information management.
• Complete patient documentation in compliance with regulations.

Skills

Customer service relationship building

Dependability

Flexibility and agility

Business acuity

Detail-oriented

Communication skills

Fluency in English

Education

High School diploma or GED

BA/BS degree preferred

Tools

Salesforce

Microsoft Office Suite

Job description

A leading healthcare provider in Jacksonville, Florida, is seeking a Patient Continuity and Needs Advocate. In this role, you will support patients in accessing Medicaid and Federal resources, utilizing EMR systems for management, and ensuring compliance with regulations. We're looking for a detail-oriented individual with strong communication skills and a background in customer service. This position offers competitive hourly pay between $17.00 and $24.26, with comprehensive benefits and opportunities for growth.