Mediation & Analytics Analyst I

Contractors State License Board; Los Angeles (CA); On-site; USD 65,000 - 75,000; Full time

Job summary

Contractors State License Board is seeking an Analyst I to support the Enforcement Division's Intake and Mediation Center. Under SSI I supervision, you will handle less complex analytical tasks, review consumer complaints, gather evidence, analyze contractor law, perform mediation, and prepare reports.

The role emphasizes timely complaint handling, tracking efforts, and producing summaries to ensure fair processes. Candidates should be prepared for California and state regulatory work.

Qualifications

• Knowledge of public and governmental administration and analysis.
• Ability to reason logically, analyze data, and present findings effectively.

Responsibilities

• Review incoming consumer complaints and gather evidence.
• Track complaints and prepare tracking spreadsheets and summary reports.

Skills

Analytical thinking

Evidence gathering

Data analysis

Reporting

Job description

Contractors State License Board is seeking an Analyst I to support the Enforcement Division's Intake and Mediation Center. Under SSI I supervision, you will handle less complex analytical tasks, review consumer complaints, gather evidence, analyze contractor law, perform mediation, and prepare reports.

The role emphasizes timely complaint handling, tracking efforts, and producing summaries to ensure fair processes. Candidates should be prepared for California and state regulatory work.