Senior Consumer Protection Investigator (Auto & Med)

Office of the Indiana Attorney General; Indianapolis (IN); On-site; USD 42,000 - 65,000; Full time

Job summary

The Office of the Indiana Attorney General seeks a Consumer Litigation Investigator to assist the Deputy Attorneys General in mediating consumer complaints and supporting investigative teams. The role handles ~300 files, identifies issues for enforcement, drafts memos, and coordinates with BMV/SOS for auto-related enforcement efforts.

Responsibilities include preparing investigative summaries, obtaining documents, and testifying as needed, with strong emphasis on communication, organization, and

Qualifications

• College degree or equivalent experience in investigations, law enforcement, or consumer protection work.
• Must pass a thorough background investigation.
• Must possess a valid Indiana driver's license.
• Excellent written and oral communication skills are required.

Responsibilities

• Mediate auto-related complaints between consumers and dealers on purchase/repair issues.
• Identify, collect, and prepare evidentiary materials for investigations and licensing actions.
• Testify in judicial proceedings as necessary.
• Perform fact-gathering and schedule witness interviews.

Skills

Investigations

Communication

Analytical thinking

Case management

Attention to detail

Independence

Education

College degree

Tools

Word

Outlook

Case management system

Job description

The Office of the Indiana Attorney General seeks a Consumer Litigation Investigator to assist the Deputy Attorneys General in mediating consumer complaints and supporting investigative teams. The role handles ~300 files, identifies issues for enforcement, drafts memos, and coordinates with BMV/SOS for auto-related enforcement efforts.

Responsibilities include preparing investigative summaries, obtaining documents, and testifying as needed, with strong emphasis on communication, organization, and