Media Services Technician

NU USA Northeastern University; Boston (MA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Medical insurance

Tuition assistance

Paid time off

Commuting support

Job summary

Northeastern University invites applications for a Media Services Technician to operate and maintain AV equipment for live events in the Event Management venues in Boston. This role covers sound reinforcement, lighting, projection and video switching, stage managing, and supporting lectures, classes, concerts, and other events.

This temporary, event-based position requires flexibility and a customer-focused approach.

Qualifications

• Knowledge of AV equipment is preferred.
• Applicants must be outgoing, dependable and able to provide quality customer service.

Responsibilities

• Provide technical services to ensure the event runs smoothly.
• Coordinate the event’s schedule with the client and staff.
• Diagnose and resolve technical problems during events.
• Maintain organized AV storage and notify staff when inventory is low or equipment is not working properly.

Skills

AV equipment knowledge

Customer service

Team player

Problem solving

Job description

About the Opportunity

JOB SUMMARY: The Media Services Technician is responsible for operating and maintaining all AV equipment for live events within the Event Management venues. This includes but is not limited to Sound Reinforcement, Event Lighting, Stage Managing, Projection and Video Switching. Media Services Technicians offer support to lectures, classes, concerts, and all other events that require AV. This position’s schedule is event-based and requires flexibility.

RESPONSIBILITIES INCLUDE

Main responsibility is to provide technical services to ensure that the event runs smoothly. Act professional and provide great customer service to client and attendees. Initiate contact with event groups upon their arrival pre-event. Coordinate the event’s schedule with the client and share with the rest of the staff. Diagnose any technical problems and take the steps necessary to resolve such problems. Abide by and enforce all fire/safety rules and regulations in the event venues. Maintain an orderly work area as well as ensuring the AV storage areas are organized. Notify full time staff when inventory is low or equipment is found not working properly.

MINIMUM QUALIFICATIONS

Knowledge of AV equipment is preferred. Applicants must be outgoing, dependable and be able to provide quality customer service and possess the ability to solve problems quickly and courteously. Must be comfortable working in a team setting. Must be able to stay calm and collected during events.

Position Type

Temporary

Additional Information

Northeastern University considers factors such as candidate work experience, education and skills when extending an offer. Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

Pay Rate

25-30

Northeastern University Overview

Founded in 1898, Northeastern is a global research university and the recognized leader in experiential lifelong learning. Our approach of integrating real-world experience with education, research, and innovation empowers our students, faculty, alumni, and partners to create worldwide impact. Our global university system provides our community and academic, government, and industry partners with unique opportunities to think locally and act globally. The system—which includes 14 campuses across the U.S., U.K., and Canada, 300,000-plus alumni, and 3,000 partners worldwide—serves as a platform for scaling ideas, talent, and solutions. The university’s residential campuses for undergraduate and graduate degrees are located in Boston, London, and Oakland, California. Our research and graduate campuses are in the Massachusetts communities of Burlington and Nahant; Arlington, Virginia; Charlotte, North Carolina; Miami; Portland, Maine; Seattle; Silicon Valley, California; Toronto; and Vancouver. Northeastern’s personalized, experiential undergraduate and graduate programs lead to degrees through the doctorate in 10 colleges and schools across our campuses. Learning emphasizes the intersection of data, technology, and human literacies, uniquely preparing graduates for careers of the future and lives of fulfillment and accomplishment. Our research enterprise, with an R1 Carnegie classification, is solutions oriented and spans the world. Our faculty scholars and students work in teams that cross not just disciplines, but also sectors—aligned around solving today’s highly interconnected global challenges and focused on transformative impact for humankind.