Media Program Manager: Growth & Delivery Lead

Court Avenue; Chicago (IL); Hybrid; USD 100,000 - 120,000; Full time

Job summary

CourtAvenue is seeking a seasoned Program Manager, Media to own and oversee all digital media programs, ensuring they are delivered on time, within budget, and aligned with client objectives.

Responsibilities include leading cross-functional teams, optimizing resources, and implementing scalable processes to improve delivery quality and profitability. This role supports a structured-hybrid work model with multiple U.S. office locations.

Qualifications

• 6+ years of project management and/or program management experience.
• Direct digital media experience is required.
• Previous experience implementing project management tools and platforms within an agency setting is preferred.
• Strong attention to detail.
• Demonstrated ability to operate under tight deadlines.
• Ability to work across multiple concurrent programs, utilizing and sharing resources effectively.
• Ability to manage workload with minimal supervision.
• Excellent written and verbal communication skills.

Responsibilities

• Program Delivery: Lead the day-to-day management of digital media programs, including paid media campaigns, digital marketing initiatives, website performance, and social media activations, from initiation through implementation and deployment.
• Operational Leadership: Partner with Delivery and Media leadership to ensure efficient resource utilization and maximum program profitability, solving operational challenges as they arise.
• Process & Scale: Create and streamline scalable agency-wide processes that improve how media programs are planned, staffed, and delivered.
• Quality & Standards: Ensure adherence to CourtAvenue standards with the highest quality deliverables, meeting all project milestones and deadlines.
• Tools & Systems: Optimize the activation and utilization of project management software, ensuring operational success across the media practice.
• Risk Management: Effectively balance resources, budgets, and timelines to manage risk and pre-empt issues specific to digital media programs.
• Contracting & Team Design: Draft SOWs and contracts, and help design innovative delivery teams tailored to meet and exceed digital media campaign objectives.

Skills

Project management

Digital media

Communication

Job description

CourtAvenue is seeking a seasoned Program Manager, Media to own and oversee all digital media programs, ensuring they are delivered on time, within budget, and aligned with client objectives.

Responsibilities include leading cross-functional teams, optimizing resources, and implementing scalable processes to improve delivery quality and profitability. This role supports a structured-hybrid work model with multiple U.S. office locations.