Media Operations Coordinator

Marketonce; Denver (CO); On-site; USD 50,000 - 70,000; Full time

Job summary

MarketOnce is seeking a Media Operations Coordinator to streamline campaign workflows and enhance client communication in a fast-paced digital marketing environment. This role involves managing timelines and deliverables while liaising between teams to ensure successful execution of campaigns. The ideal candidate will possess 1-3 years of experience in digital marketing and excel in project coordination, client relations, and utilizing management tools like Asana.

Benefits

Flexible vacation policy

401k with company contribution

Company-paid commuter benefits

Opportunities for career progression

Qualifications

• 1-3 years of experience in account management, project coordination, or campaign operations.
• Familiarity with paid media formats and timelines (e.g., Meta, Google Ads).
• Highly organized, deadline-driven, and strong communication skills.

Responsibilities

• Manage client communication regarding campaign execution and timelines.
• Coordinate cross-functional workflows between teams.
• Track creative development and monitor resource capacity.

Skills

Project Coordination

Client Communication

Task Management

Problem Solving

Collaboration Skills

Tools

Asana

Slack

Google Sheets

Google Docs

Google Slides

Job description

At MarketOnce, we empower businesses with the insights and strategies they need to excel in today's dynamic market. With a strong foundation in market research, we offer innovative solutions in research, software, consulting, advertising, and marketing to corporate, private equity firms, and other organizations seeking to achieve their goals.

Our team is distinguished by their client-centric approach—treating each client's business with the dedication and care as if it were their own. This commitment enables us to deliver personalized service and achieve the highest standards of success and innovation in everything we do. Together, our family of companies, including MarketOnce, ROI Rocket, and eAccountable, work towards delivering unparalleled solutions. Headquartered in Denver, Colorado, our global team collaborates from locations across the US and Europe.

We value curiosity, creativity, collaboration, and expertise, continuously striving to push boundaries and exceed our clients' expectations. Join us to be part of a culture that drives meaningful results.

About eAccountable:

eAccountable is a trusted leader in digital marketing, specializing in driving growth for online retailers. For over two decades, online retailers have partnered with us to increase revenue, acquire new customers, and build brand loyalty. Through an integrated multi-channel digital marketing approach, we have helped our clients across many industries recognize quick and extremely impressive results.

About the Opportunity:

The Media Operations Coordinator is a key member of our paid media delivery team, responsible for owning the workflow behind our cross-channel media campaigns. This role ensures that strategy becomes reality—by overseeing timelines, task coordination, and internal handoffs across account strategy, creative production, and campaign execution. If you love bringing structure to complex projects, enjoy working in a fast-paced digital agency, and thrive in the details, this is your lane.

What You'll Do:

• Manage Client Communication Around Campaign Execution: Serve as a direct point of contact for clients regarding timelines, deliverables, creative asset tracking, and project status. While you won’t own media strategy or performance, you’ll play a critical role in maintaining client confidence by keeping them informed, organized, and aligned throughout each stage of campaign development and launch
• Manage Media Launch and in Flight Timelines: Build and maintain task schedules across 10+ active paid media clients using tools like Asana, ensuring smooth progression from brief to launch
• Coordinate Cross-Functional Workflows: Act as the central point of contact between Account Strategists, Creative (internal and external), and Media Channel Leads to keep campaign deliverables on track and properly sequenced
• Track Creative Development: Monitor creative asset progress across static, animated, and video formats; manage intake forms, track rounds of feedback, and ensure spec compliance prior to media upload
• Monitor Resource Capacity: Balance internal workload and external creative partner, flag bandwidth constraints early, and help prioritize high-impact initiatives
• Enforce Process & Documentation: Implement standardized intake templates, file-naming conventions, go-live checklists, and documentation protocols across paid media campaigns
• Billing Input: Collaborate with Finance and Account Strategists to ensure entries are accurate, timely, and aligned with contracted scopes of work
• Post-Launch Follow-Through: Lead internal retros on major launches, consolidate feedback, and help revise SOPs for the next round
• Own Your Day-to-Day: You’ll manage your schedule, prioritize tasks, and ensure the right things get done without constant oversight

Your Experience Includes:

• 1–3 years of experience in account management, project coordination, or campaign operations within the digital marketing industry
• Working familiarity with paid media formats and timelines (e.g., Meta, Google Ads, programmatic display, or video)
• Proficiency with tools like Asana (or Trello/Jira), Slack. Comfort working across productivity tools such as Google Sheets, Docs, and Slides
• Working knowledge of digital campaign workflows, creative asset specifications, and media channel dependencies
• Highly organized, deadline-driven, and comfortable juggling multiple timelines simultaneously
• Strong communication and collaboration skills—able to get clear answers, move things forward, and ensure teams stay aligned
• A proactive problem-solver with attention to detail, capable of prioritizing work and navigating shifting deadlines
• A team-first mentality and ability to take initiative, delegate tasks when needed, and support others in a fast-paced environment

What We Offer:

• Flexible vacation policy – take the time you need to recharge
• 401k with company contribution
• Beautiful downtown Denver office with company-paid commuter benefits (parking or RTD EcoPass)
• Opportunity for career progression with plenty of room for personal growth

What to Expect:

• 1st Round: 30-45 minute interview with the Recruiter
• 2nd Round: 45-60 minute interview with the Hiring Manager
• 3rd Round: Assessment(s)
• 4th Round: 2 hours of onsite interviews with the Hiring Team

MarketOnce will accept applications for this role on an ongoing basis

MarketOnce is an Equal Opportunity Employer. We believe in creating a diverse and inclusive workplace where everyone has the opportunity to thrive. We are committed to hiring individuals based on their skills and qualifications, regardless of race, gender, age, sexual orientation, disability, or any other characteristic. We welcome and encourage applications from all backgrounds.