Media Manager

ProductionHUB; New York (NY); Hybrid; USD 70,000 - 110,000; Full time

Job summary

The National Hockey League (NHL) Productions is seeking a full-time Media Manager to oversee Ice Chest, the league’s video distribution platform, and support media management across NHL Productions shoots and projects. This role coordinates assets, manages post-production workflows, and ensures timely content delivery to league and broadcast partners.

Start date anticipated for August 24, 2026. The position offers a hybrid schedule with one work-from-home day and four days in-office as of

Responsibilities

• Oversee and provide technical support for Ice Chest, the NHL’s internal video distribution platform through Imagen.
• Serve as the primary point of contact for content delivery and discovery as well as account generation on Ice Chest.
• Manage the ingest, organization, and archival process of media assets for NHL Productions.
• Identify opportunities to improve organization, metadata, and accessibility within Ice Chest to better serve internal teams and external partners.
• Collaborate with IT and stakeholders to propose and implement enhancements that expand Ice Chest’s functionality, including searchability, tagging, and user experience.
• Coordinate with staff to ensure proper media management across all active and completed projects.
• Track the status of ongoing media workflows and enforce deadlines to ensure all content is archived accurately and on time.
• Maintain up-to-date tracking documents and logs for footage, project assets, and archive submissions
• Troubleshoot basic technical issues related to Ice Chest and media workflows and escalate when necessary.
• Support and educate internal teams on best practices for file management, naming conventions, and archival procedures.

Tools

Ice Chest

Imagen

Job description

ABOUT THE NATIONAL HOCKEY LEAGUE

Founded in 1917, the National Hockey League (NHL®) is the premier professional ice hockey league in the world and one of the major professional sports leagues in the United States and Canada. With more than 1500 employees across the US and Canada, the NHL is a global sports and entertainment organization committed to building healthy and vibrant communities using the sport of hockey. At the NHL, we are looking for dynamic, energetic and impactful individuals who are committed to doing the same by sharing in our philosophy that Hockey is for Everyone.

WHAT WE EXPECT OF YOU

SUMMARY

This is a full time Media Manager position for NHL Productions. We are looking for an organized and detail-oriented media operations specialist to oversee Ice Chest, the NHL’s video distribution platform, and support media management across NHL Productions shoots and projects. This role is central to coordinating assets, managing post-production workflows, and ensuring the smooth delivery of content across the league and broadcast partners. Start date is anticipated for August 24th, 2026.

This position would work a hybrid schedule which consists of one work from home day and four days in-office as of September 2025. The ideal candidate will have flexibility in working hours based on production demands and timelines.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Oversee and provide technical support for Ice Chest, the NHL’s internal video distribution platform through Imagen.
• Serve as the primary point of contact for content delivery & discovery as well as account generation on Ice Chest.
• Manage the ingest, organization, and archival process of media assets for NHL Productions.
• Identify opportunities to improve organization, metadata, and accessibility within Ice Chest to better serve internal teams and external partners.
• Collaborate with IT and stakeholders to propose and implement enhancements that expand Ice Chest’s functionality, including searchability, tagging, and user experience.
• Coordinate with staff to ensure proper media management across all active and completed projects.
• Track the status of ongoing media workflows and enforce deadlines to ensure all content is archived accurately and on time.
• Maintain up-to-date tracking documents and logs for footage, project assets, and archive submissions
• Troubleshoot basic technical issues related to Ice Chest & media workflows and **escalate** when necessary.
• Support and educate internal teams on best practices for file management, naming conventions, and archival procedures.