Media Front Desk & Sales Support Specialist

Gray Media, Inc.; Springfield, Northern (MO, KY); Hybrid; USD 28,000 - 36,000; Full time

Job summary

KYTV/KSPR-TV, Gray Media in Springfield, MO, seeks a Receptionist/Sales Assistant to greet visitors, answer calls, and handle front-desk duties. You will support various administrative tasks and collaborate with the sales and digital teams to ensure smooth daily operations.

The role requires proficiency with Excel, Word, and Google, strong customer service skills, and the ability to multi-task in a fast-paced environment. A high school diploma is required; some college is preferred.

Qualifications

• Solid working knowledge of Excel, Word, and Google
• Must be adaptable to change, customer service oriented, and have experience working with the public
• Basic knowledge of the station's programming schedule
• Must have good problem-solving skills
• Ability to remain calm in the midst of chaos
• Ability to get along with others and communicate effectively with employees at all levels of the organization
• Ability to work on multiple projects simultaneously
• Must be flexible to work extra hours to cover hours when needed
• Must have good organizational skills
• Must be dependable and punctual
• Ability to meet tight deadlines and work well under pressure
• Ability to work independently with little supervision, yet committed to a team environment
• Ability to remain positive and foster a positive work environment
• Must represent the company with professionalism and integrity
• Must maintain a high level of confidentiality
• High school diploma required/Some college/Associate's degree preferred

Responsibilities

• Answer incoming calls and transfer to appropriate personnel
• Greet visitors and maintain visitor log
• Interact with all company personnel, outside clients, viewers, and visitors
• Receive incoming and outgoing deliveries and arrange for pick-up
• Open switchboard and lobby in the morning and/or close switchboard and lobby at the end of the business day
• Sort daily mail, open and stamp all checks
• Collaborate with the digital media department on various web projects when necessary
• Responsible for outgoing and incoming commercial production tapes
• Work alternate schedules and full days as needed
• Perform general administrative duties for other departments when necessary
• Order office supplies
• Perform other job-related duties as assigned
• Be punctual in opening and closing the lobby at the designated hours 8 am-5 pm
• Maintain and disseminate event tickets for staff
• Organize and maintain prize database
• Organize station winner sheets and prizes
• Assist with FCC Reports
• Assist the traffic department with reconciliation of schedules to contract confirmations
• Keep "The Place" production schedule current
• Clip and Post "The Place" segments on the web

Skills

Excel

Word

Google

Customer service

Communication

Organization

Punctuality

Problem solving

Multi-tasking

Education

High school diploma

Job description

KYTV/KSPR-TV, Gray Media in Springfield, MO, seeks a Receptionist/Sales Assistant to greet visitors, answer calls, and handle front-desk duties. You will support various administrative tasks and collaborate with the sales and digital teams to ensure smooth daily operations.

The role requires proficiency with Excel, Word, and Google, strong customer service skills, and the ability to multi-task in a fast-paced environment. A high school diploma is required; some college is preferred.