Media Center Audiovisual Technician

Saalex Corporation in; Newport (RI); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental &amp

Retirement Plan (401k, IRA)

Life Insurance (Basic, Voluntary &

Paid Time Off (Vacation, Sick &

Short Term & Long Term Disability

Training & Development

Wellness Resources

Stock Option Plan

Job summary

Saale(x) is seeking a Media Center Audiovisual Technician in Newport, RI to provide frontline customer service and technical support for multimedia presentation, collaboration, and VTC environments. The technician handles installation, operation, troubleshooting, maintenance, and support of audiovisual systems in conference rooms and collaboration spaces.

Requirements include 1–3 years in AV or video conferencing support, ability to lift 40 pounds, strong communication, and willingness for

Qualifications

• 1–3 years of audiovisual or video teleconferencing support experience.
• Experience installing, operating, and troubleshooting AV systems.
• Ability to learn and support multiple AV hardware/software platforms.
• Strong customer service, communication, and teamwork skills.
• Physical ability to lift 40 pounds and work in elevated spaces.

Responsibilities

• Install, configure, operate, maintain, and troubleshoot AV and VTC systems.
• Provide technical support for video conferencing platforms (Teams, Cisco, Polycom, Vidyo).
• Support audio, video, projections, digital signage, and control systems.
• Install cabling, wall plates, mounts, displays, and related infrastructure.
• Perform fault isolation and preventive maintenance on AV equipment.
• Operate and monitor meeting spaces and prepare facilities for daily use.
• Maintain user guides and operational procedures.

Skills

AV systems knowledge

Customer service

Teamwork

Willingness to learn

Education

High School Diploma

AA/Technical training in AV

Tools

Microsoft Teams

Cisco

Polycom

Vidyo

Job description

Media Center Audiovisual Technician (Finance)

Saale(x) is seeking a Media Center (MC) Audiovisual Technician in Newport, RI to provide frontline customer service and technical support for multimedia presentation, collaboration, and video teleconferencing (VTC) environments. This position is responsible for the installation, operation, troubleshooting, maintenance, and support of audiovisual systems used in conference rooms, meeting facilities, and mission-critical collaboration spaces. The technician also assists with the facilitation of video conferences and multimedia presentations while ensuring equipment reliability and a positive user experience.

Position Type: Full-Time

Salary: $50k-$60k annually (depending on experience)

Work Location: Onsite.

Essential Functions:

• Install, configure, operate, maintain, and troubleshoot audiovisual and VTC systems.
• Provide technical support for video conferencing platforms including Microsoft Teams, Cisco, Polycom, Vidyo, and similar technologies.
• Support audio, video, projection, video wall, digital signage, and control system environments.
• Install audiovisual cabling, wall plates, mounts, displays, and related infrastructure.
• Perform fault isolation and corrective maintenance on audiovisual equipment.
• Operate and monitor facility equipment during meetings and presentations.
• Maintain accurate user guides, technical documentation, and operational procedures.
• Shut down, clean, secure, and prepare facilities for daily operations.
• Provide after-hours and occasional weekend support as required.
• Other duties as assigned or required.

Requirements

Required:

• 1-3 years of audiovisual, multimedia, or video teleconferencing support experience.
• Experience installing, operating, and troubleshooting audiovisual systems and related technologies.
• Ability to learn and support a wide variety of audiovisual hardware and software platforms.
• Strong customer service, communication, and teamwork skills.
• Ability to lift 40 pounds or more.
• Ability to climb ladders or scaffolding and work in elevated or confined spaces.
• Ability to stand, kneel, crouch, and perform physical installation activities.

Desired:

• Operational knowledge of complex audiovisual systems and enterprise VTC environments.
• Experience supporting control systems such as AMX, Extron, or Crestron.
• Experience supporting audio platforms such as Biamp, ClearOne, or Extron.
• Experience supporting video wall technologies, digital signage, and large-format display systems.
• Audiovisual industry certifications, manufacturer certifications, or related technical credentials.

Education:

High School Diploma or equivalent required. Associate degree or technical training in Audiovisual Technology, Electronics, Information Technology, or a related field preferred.

Security Clearance:

Must be eligible to obtain a Secret clearance, active Secret clearance preferred. Requirements to obtain a clearance include US Citizenship, security investigation, etc.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Short Term & Long Term Disability
• Training & Development
• Wellness Resources
• Stock Option Plan