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Zohorecruit in Fort Wayne, Indiana seeks a 2nd Shift Parts & Customer Service Specialist. The role involves helping customers identify needed parts, recommending products, and preparing items for delivery. Direct-hire from day one with strong hands-on opportunities and a focus on customer satisfaction.
Preferred candidates have experience in auto parts, industrial supply, hardware, or similar environments and enjoy solving problems while learning product lines.
Posted On 09/28/2026
Work Experience 1-3 years
$18-25/hr
City Fort Wayne
State/Province Indiana
46809
We are working with an established industrial company seeking a 2nd Shift Parts & Customer Service Specialist to join its team.
This is a direct-hire/permanent position day 1.
This is a great opportunity for someone who enjoys working with customers but also likes being hands-on. You’ll help customers identify what they need, recommend the right products or components, and then assemble or prepare those products for the customer.
Experience working in an auto parts store, industrial supply company, hardware environment, equipment dealer, or similar setting could translate very well into this position.
Assist customers with identifying the correct parts and products for their needs
Ask questions and understand customer requirements before recommending solutions
Provide strong, knowledgeable customer service
Locate parts and materials within inventory
Measure, cut, assemble, and prepare products based on customer specifications
Select the appropriate fittings, clamps, connectors, and related hardware
Complete customer orders accurately and efficiently
Maintain organized inventory and work areas
Learn the company’s product lines and become a trusted resource for customers
Work closely with other team members to make sure customers receive the right solution
Mechanical aptitude and comfort working with basic tools
Ability to measure accurately and follow specifications
Someone who enjoys solving problems and figuring out how things work
Previous parts, counter sales, automotive, industrial supply, hardware, maintenance, manufacturing, or mechanical experience is helpful
Ability to learn different parts, fittings, sizes, and product applications
Comfortable working independently and staying productive during 2nd shift
Previous experience with hoses, fittings, hydraulics, or industrial components is a plus, but not required . We are open to someone with the right mechanical aptitude and customer service background who is willing to learn.
Candidates coming from automotive parts stores, truck parts, industrial supply, equipment dealerships, hardware stores, maintenance environments, or other mechanically focused customer service positions are encouraged to apply.
This is a hands-on customer service role for someone who would rather solve a customer's problem than simply stand behind a counter.
Benefits begin the first day of the month following 60 days of employment.