Mechanic – Field Service Technician

Jobtailor; Kings Mountain (NC); On-site; USD 42,000 - 62,000; Full time

Job summary

Jobtailor in Kings Mountain, NC is seeking a field service technician to diagnose, repair, and maintain Crown and other lift trucks at customer sites. You will operate a service van, manage parts, and complete detailed work orders.

This role demands strong mechanical and electrical aptitude, the ability to read schematics and service manuals, and excellent customer care and communication on site. Travel is occasional, and you must be legally eligible to work in the United States with a valid

Qualifications

• High school diploma or equivalent required.
• Valid driver's license and clean driving record.
• Legally authorized to work in the United States.
• Strong mechanical and electrical aptitude with hydraulics.
• Able to read electrical and hydraulic schematics.
• Excellent written and verbal communication and customer care.
• Familiarity with common hand and power tools and testing equipment.
• Ability to read and follow service manuals.

Responsibilities

• Troubleshoot, diagnose, and repair Crown and other makes of lift trucks.
• Perform planned maintenance on customer lift trucks.
• Maintain a service van and its inventory.
• Process paperwork after completion of each job.
• Provide field service support to customers.

Skills

Mechanical Aptitude

Electrical Aptitude

Hydraulic Systems Knowledge

Reading Schematics

Troubleshooting Skills

Repair Skills

Planned Maintenance

Service Documentation

Field Service Support

Customer Care Skills

Good Communication Skills

Education

High School Diploma or Equivalent

Valid Driver's License

Tools

Common Hand Tools

Electrical Tools

Air Tools

Torch

Arc Welder

Testing Equipment

Job description

• Troubleshoot, diagnose, and repair Crown and other makes of lift trucks
• Perform assigned planned maintenance on customer lift trucks
• Maintain a service van and its inventory
• Process paperwork after completion of each job
• Provide field service support to customers

Requirements

• Less than 2 years related experience
• High school diploma or equivalent
• Valid driver's license, good driving record, and ability to safely operate lift trucks
• Legally authorized to work in the United States
• Good mechanical and electrical aptitudes
• Knowledge of electrical/electronic systems, hydraulics, and internal combustion engines
• Ability to read and understand electrical and hydraulic schematics
• Good written/verbal communication and customer care skills
• Familiarity with common hand tools, electrical/air tools, torch, arc welder, and testing equipment
• Ability to read and understand service manuals, plan, and follow-through

Core Competencies

Demonstrates strong mechanical and electrical aptitude with the ability to troubleshoot and repair lift trucks, including knowledge of electrical/electronic systems and hydraulics. Proficient in reading schematics and service manuals, with effective communication and customer care skills.

Highest-signal resume keywords

• Lift Truck Troubleshooting
• Electrical/Electronic Systems Knowledge
• Hydraulics Expertise
• Service Manual Comprehension
• Customer Care Skills

Hard Skills

• Mechanical Aptitude
• Electrical Aptitude
• Hydraulic Systems Knowledge
• Internal Combustion Engine Knowledge
• Troubleshooting Skills
• Repair Skills
• Reading Schematics
• Planned Maintenance
• Service Documentation
• Field Service Support

Soft Skills

• Good Communication Skills
• Customer Care Skills

Certifications & Qualifications

• Valid Driver's License

Industry Keywords

• Lift Trucks
• Field Service
• Service Van Maintenance
• Electrical Systems
• Hydraulic Systems

Tools & Technologies

• Common Hand Tools
• Electrical Tools
• Air Tools
• Torch
• Arc Welder
• Testing Equipment