Mechanic 4 - Memphis

Empower Rental Group; Memphis (TN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Weekly Pay

Boot Reimbursement Program

401(k) with Company match

Medical Insurance

Dental Insurance

Vision insurance

Health Savings Account (HSA)

Employer-paid basic life insurance

Voluntary life, Accident, and Long‑Ten

Employee Assistance Program (EAP)

Employer-paid STD benefit

Paid Parental leave

Paid time off and Holiday Pay

Employee Referral program

Employee Sharing Program

Job summary

Empower Rental Group is seeking a Heavy Equipment Shop Mechanic in Memphis, TN to support our fleet at the Memphis branch. You will diagnose and repair powertrain, hydraulic, and electrical systems, perform preventative maintenance, and assist customers with load/unload and on-site questions.

The role requires 3-5 years of experience, tools of your own, and a valid driver's license where needed. Join a team focused on safety, efficiency, and continuous improvement.

Qualifications

• Over 3-5 years of experience in heavy equipment or mechanical roles.
• Valid driver’s license may be required for branch needs.
• Provide exceptional customer support and service during field visits.
• Excellent customer service skills for internal and external customers.
• Basic computer skills for work orders and tracking.
• Must have own basic tools.

Responsibilities

• Assists customers with loading and unloading fleet orders.
• Notes on rental tags and updates to work orders in RentalMan where applicable.
• Responds to customer questions and provides service as needed.
• Assists other mechanics with lifting or moving heavy objects.
• Maintains a clean yard and shop area.
• Performs repairs on the heavy equipment fleet as directed.
• Diagnoses complex issues with powertrain, hydraulic, and electrical systems.
• Completes inspections and standard/complex repairs to the fleet.
• Open and close work orders for internal and external customers.

Skills

Customer service

Communication

Problem solving

Teamwork

Basic computer skills

Job description

Job Details

Job Location: Memphis CC - Memphis, TN 38118
Empower Rental Group is Hiring a Heavy Equipment Shop Mechanic in Memphis, TN!

Empower Rental Group is a family of local equipment rental providers across the southeastern US. We began with 3 locations in 2021 with the goal of being the difference in the equipment rental industry by doing everything differently. We now have over 36 locations, and we are adding a Level 4 Mechanic to our team at the Memphis branch!

Company Benefits

• Weekly Pay
• Boot Reimbursement Program
• 401(k) with Company match
• Boot Reimbursement Program
• Medical Insurance
• Dental Insurance
• Vision insurance
• Health Savings Account (HSA)
• Employer-paid basic life insurance with a "buy-up" option
• Voluntary life, Accident, and Long-Term disability benefits options
• Employee Assistance Program (EAP)
• Employer-paid STD benefit
• Paid Parental leave
• Paid time off and Holiday Pay
• Employee Referral program
• Employee Sharing Program

Key Responsibilities

• Assists customers with loading and unloading fleet orders.
• Makes notes on rental tags.
• Assists customers with questions/customer service as applicable.
• Assists other mechanics with tasks such as lifting or moving heavy objects.
• Cleans up the yard and shop area.
• May perform repairs on the small fleet.
• Diagnoses complex issues with heavy equipment powertrain, hydraulic, and electrical systems using a computer analyzer and traditional troubleshooting methods.
• Completes standard and complex repairs to the fleet.
• Completes inspections.
• Open and close work orders for internal and external customers in RentalMan.
• Completes any type of work with supervision.
• Completes preventative maintenance such as changing filters, checking fluids, and filling tires.
• May supervise work priorities and work hours for field service technicians, providing proper directions & complete instructions to ensure all offsite equipment is inspected, repaired, documented, and maintained to the manufacturer's specifications.
• Maintains a safe work environment.
• Assists in driving a continuous improvement strategy within the business to result in ongoing incremental gains in quality and efficiency.
• Completes repairs on company vehicles.
• Maintains a safe work environment.
• Demonstrates behaviors aligned with the Company's Core Values at all times.
• Performs other related duties as assigned.

Job Requirements

• Over 3-5 years of experience
• A Valid Driver’s License and the Ability to Drive Company Vehicles per Insurance Requirements may be required on a case-by-case basis, depending on branch needs.
• Provide exceptional customer support and service during field visits.
• Excellent Customer Service Skills – for both internal and external customers.
• Exhibits average computer skills.
• Completes rental equipment preparation by delivery date.
• Maintains a ready line.
• Achieves quality standards.
• Must have own basic tools.

Empower Rental Group is an Equal Opportunity Employer