Meat Department Lead: People, Process & Service

Kroger; Indianapolis (IN); On-site; USD 42,000 - 70,000; Full time

Job summary

Kroger in Indianapolis, IN seeks a Meat Department Manager to plan, organize, train and direct department associates, ensuring high standards of customer service and product quality. You will monitor temperatures, control displays, manage budgets and staff, and implement company policies while maintaining a safe, harassment-free environment.

Responsibilities include supervising staff, scheduling, mentoring, and ensuring compliance with safety regulations.

Qualifications

• Willing to work weekends and holidays.
• Effective written and oral communication skills.
• Ability to make intelligent decisions quickly.
• Ability to handle stressful situations calmly and professionally.
• Understanding of department operations and food handling.
• Knowledge of safety and employment regulations related to food handling.
• Meat work experience or similar experience in food preparation.
• Past work record reflects dependability and integrity.

Responsibilities

• Develop maximum customer relations through friendliness and courtesy and implementation of all company policies. Be alert and assist in store security. Be perceptive and handle customer complaints.
• Keep department temperature logs accurately updated and maintained. Train and follow up with Meat department associates on temperature logs to guarantee accurately recorded temperatures.
• Perform and direct others in pricing and displaying of merchandise. Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise.
• Provide input on department budgets, goals and results.
• Train and develop all Meat department employees, insuring that proper emphasis on customer courtesy and productivity is developed and that the technical skills learned are properly utilized.
• Implement company programs and adhere to company policies and procedures, particularly in the area of maintenance of a work environment free of unlawful harassment or discrimination.
• Make recommendations regarding the hiring, firing, disciplining, demoting, transferring and evaluating of all meat department associates.
• Demonstrate the ability and desire to promote, communicate and implement company initiatives and process improvements to direct reports in a positive manner.
• Demonstrate aptitude to manage people and organize workloads.
• Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.

Skills

Leadership & training

Customer service

Operations management

Conflict resolution

Communication

Job description

Kroger in Indianapolis, IN seeks a Meat Department Manager to plan, organize, train and direct department associates, ensuring high standards of customer service and product quality. You will monitor temperatures, control displays, manage budgets and staff, and implement company policies while maintaining a safe, harassment-free environment.

Responsibilities include supervising staff, scheduling, mentoring, and ensuring compliance with safety regulations.