Meal-Program Operations Coordinator

JFSA; Los Angeles (CA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Comprehensive benefits

Mission-driven work

Job summary

Jewish Family Service LA in Los Angeles is seeking an Administrative and Operations Coordinator to support our Subscription Meal Program. You will enroll subscribers, process orders, coordinate deliveries, and handle billing, reporting, and records in a fast-paced startup environment.

The role requires excellent organization, customer-service focus, and comfort with data and systems. You will work across teams to ensure accurate, timely service for older adults and caregivers, while helping

Qualifications

• High school diploma or equivalent required; higher education preferred.
• Associate or bachelor's degree, business cert, or related training preferred.
• At least four years in administrative coordination or related roles.
• Experience in customer-focused service environments preferred.
• Experience with older adults or culturally diverse communities desirable.

Responsibilities

• Serve as primary contact for subscribers via phone, email, and website.
• Process enrollments, orders, account changes, and billing questions.
• Coordinate deliveries and track orders and schedules.
• Maintain accurate records in CRM and billing systems.
• Develop and maintain customer-service templates and communications.
• Support program reporting, testing, and vendor coordination.

Skills

Organizational skills

Customer service orientation

Communication skills

Attention to detail

Problem solving

Education

High school diploma or equivalent

Associate/Bachelor's degree or related training

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Jewish Family Service LA in Los Angeles is seeking an Administrative and Operations Coordinator to support our Subscription Meal Program. You will enroll subscribers, process orders, coordinate deliveries, and handle billing, reporting, and records in a fast-paced startup environment.

The role requires excellent organization, customer-service focus, and comfort with data and systems. You will work across teams to ensure accurate, timely service for older adults and caregivers, while helping