MDM Systems Associate Onsite SC

ManpowerGroup Global, Inc.; Bluffton (SC); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Medical & Prescription Drug Plans

Dental Plan

Vision Plan

401(k) with Match

Weekly Pay

Job summary

ManpowerGroup Global, Inc. is seeking an MDM Systems Associate to join the Clinical Support Services team in Bluffton, SC. The role focuses on on-site technical support for participants, including porting phones, pairing Apple Watch devices, and ensuring proper app installations.

Ideal candidates will have strong communication, attention to detail, and problem-solving skills, with familiarity in healthcare technology environments and MDM systems. Outdoor facility support is not required.

Qualifications

• Experience in clinical research or healthcare technology environments.
• Familiarity with mobile device management (MDM) systems.
• Experience in participant-facing or customer support roles.
• Ability to communicate information effectively.
• Strong troubleshooting and problem-solving skills for mobile devices and wearables.

Responsibilities

• Provide on-site technical support to participants during scheduled visits.
• Assist participants with porting their mobile phones to the required platform.
• Configure and pair Apple Watch devices with participant mobile phones.
• Ensure proper installation of required applications and system settings.
• Verify device connectivity, data synchronization, and functionality.

Skills

Strong communication

MDM systems

Troubleshooting

Customer support

Tools

MDM platforms

Job description

Our client, a leader in healthcare technology support, is seeking anMDM Systems Associate to join their team. As an MDM Systems Associate, you will be part of the Clinical Support Services supporting onsite technical operations. The ideal candidate will demonstrate strong communication skills, attention to detail, and problem-solving abilities, which will align successfully in the organization.

Job Title:MDM Systems Associate

Location: Bluffton,South Carolina

Pay Range: $29- $33 hr

What's the Job?

• Provide on-site technical support to participants during scheduled visits
• Assist participants with porting their mobile phones to the required platform
• Configure and pair Apple Watch devices with participant mobile phones
• Ensure proper installation of required applications and system settings
• Verify device connectivity, data synchronization, and functionality

What's Needed?

• Previous experience supporting clinical research or healthcare technology environments (0-2 years)
• Familiarity with mobile device management (MDM) systems
• Experience working in participant-facing or customer support roles
• Ability to communicate information effectively
• Strong troubleshooting and problem-solving skills for mobile devices and wearables

What's in it for me?

• Opportunity to work onsite at a dedicated facility in Bluffton, SC
• Engage in meaningful work supporting healthcare research initiatives
• Gain valuable experience in mobile device support and healthcare technology
• Collaborate with a diverse and dynamic team
• Access to comprehensive benefits upon completion of waiting period

Upon completion of waiting period, consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay