For more details, please connect with Rishabh Pandey at rishabhp@vgroupinc.com or call at 609-205-4070.
End Client: New York City Human Resources Administration (HRA) / Department of Social Services (DSS)
Job Title: MDM Specialist
Duration: 36+ Months
Location: Brooklyn, NY 11238
Ceipal ID: SNY_MDM033_RP
Job Code: Position 33
Department: IT Development and Management
Scope of Project:
DSS has a constant increased need for the provision of full systems life cycle applications development on various computer platforms, including a variety of client eligibility and recertification systems, employment/work engagement services, claims systems, etc., that are critical to the operation and functioning of DSS programs, requiring periodic refinements to maintain the applications at optimum service levels. Having a project portfolio which properly reflects the user’s business needs and DSS’ workload is crucial. Therefore, there is a need for IT consulting resources for the expanding responsibilities at DSS.
Responsibilities:
- Project Management and Coordination
- Define project scope, objectives, and deliverables
- Develop and maintain project plans, timelines, and milestones
- Identify, assess, and mitigate project risks
- Team Leadership and Communication
- Provide daily oversight to internal teams and external consultants
- Coordinate project activities and track progress across workstreams
- Deliver regular status updates to management and stakeholders
- Mobile Device Deployment and Support
- Oversee deployment and lifecycle management of mobile devices
- Coordinate device upgrades, replacements, and decommissioning
- Ensure compliance with security standards, including encryption and antivirus
- Systems Management and Process Improvement
- Manage MDM platforms such as Workspace ONE and Intune
- Troubleshoot technical issues in collaboration with IT teams and vendors
- Identify and implement process improvements to enhance efficiency
Required/Preferred Skills:
A minimum of 2 years of experience with the following skill sets:
- Proven ability to manage complex IT projects end-to-end, including scope definition, planning, scheduling, risk management, and successful delivery within timelines.
- Hands-on experience managing large-scale mobile environments using MDM platforms such as Workspace ONE and Intune, including deployment, configuration, security, and lifecycle management.
- Strong ability to lead cross-functional teams, coordinate with internal staff and external vendors, and provide clear status reporting to management and stakeholders.
- Expertise in diagnosing and resolving technical issues, ensuring device security (encryption, antivirus), and maintaining compliance with organizational and regulatory standards.
Primary Skills:
- Workspace ONE
- IT project management