MD Scheduler

Mohawk Valley Health System; City of Utica (NY); On-site; USD 28,000 - 39,000; Full time

Job summary

Mohawk Valley Health System in Utica, NY seeks an MD Scheduler to coordinate surgical scheduling, testing, and patient communications. The role interacts with providers, patients, and operating room resources to ensure smooth patient flow from pre-admission testing to post-operative follow-ups.

The incumbent will manage CPT/ICD coding, insurance authorizations, and OR block scheduling, while serving as a liaison among clinical teams and patients. 1 year of experience is preferred.

Qualifications

• High school diploma or GED required.
• One year related experience and/or training, or equivalent combination.
• Experience with insurance company rules and regulations.
• Outstanding communication (verbal and written) and interpersonal skills.
• Ability to prioritize and be well organized.

Responsibilities

• Schedule surgeries utilizing appropriate CPT codes and ICD-10 codes.
• Coordinate with other surgeon schedules to involve multiple surgical disciplines.
• Schedule Pre Admission Testing (PAT) and post-operation appointments.
• Communicate with patients regarding surgery, testing and appointment details via phone, email or letter.
• Ensure consent forms are completed and sent to ASU for each surgical area.
• Communicate with OR and ASU teams and with providers via Epic messages.
• Schedule medical clearances and additional testing as needed.
• Open case requests for Operating Room and arrange authorizations prior to surgery.
• Manage provider block schedule and release days or add time to ORs.
• Arrange necessary needs for OR cases with representatives.
• Coordinate biopsies or pre-surgery testing as required.
• Ensure all pre-surgery authorizations for imaging testing and referrals are complete.
• Provide backup coverage for front desk duties and routing messages to staff.

Skills

Communication

Organization

Prioritization

Verbal/Written Communication

Education

High school diploma or GED

Job description

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The MD Scheduler works with providers, patients and operating room resources to schedule surgeries, procedures, pre-admission testing and post-operative appointments. Acts as a liaison between patients, clinical staff and providers.

Core Job Responsibilities

• Schedule surgeries utilizing appropriate CPT codes and ICD-10 codes.
• Coordinate with other surgeon schedules when necessary to have multiple surgical disciplines on the case.
• Schedule Pre Admission Testing (PAT) and post operation appointments.
• Communicate with patients regarding surgery, testing and appointment details via telephone, email or letter as appropriate.
• Ensure consent forms are completed and sent to Ambulatory Surgery Unit ASU for each appropriate surgical area.
• Communicate with Operating Room (OR) and Ambulatory Surgery Unit (ASU).
• Communicate with providers regarding surgeries, labs, patient issues via Epic messages.
• Schedule medical clearances for surgeries (medical/cardiac etc.) Type letters, fax clinical results, send Epic letters. Schedule additional testing as needed.
• Open case requests for Operating Room.
• Complete insurance authorizations. Contact insurances companies, set up peer to peers, prepare appeals, communicate clinical results, and obtain authorizations prior to surgery.
• Manage provider block schedule. Release days for Operating Room schedule or find additional time in ORs to add to provider schedule.
• Contact representatives for necessary needs for Operating Room cases.
• Arrange biopsies or pre-surgery testing.
• Ensure all pre-surgery authorizations for imaging testing and referrals are complete.
• Provide back-up coverage for front desk duties (patient registration, phone coverage, routing messages to providers/nurses, etc.).
• Communicate with other surgical departments such as Interventional Radiology regarding needs of patients.
• Serve as backup for imaging authorizations and external referrals.
• Perform related duties as assigned.
  

Education/Experience Requirements

Required:

• High school diploma or GED required.
• One year related experience and or training, or equivalent combination of education and experience.
• Experience with insurance company rules and regulations. Medical Terminology strongly recommended
• Outstanding communication (verbal and written) and interpersonal skills.
• Ability to prioritize and be well organized.

Disclaimer

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

Req Id 98861
Department INTERVENTIONAL RADIOLOGY
Shift Days
Shift Hours Worked 8.00
FTE 1
Work Schedule HRLY NON-UNION-8 HR
Employee Status A1 - Full-Time
Union Non-Union
Pay Range $20 - $28 per hour