MCSO Sr Adm Support Asst

Mecklenburg County Government; Charlotte (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

Mecklenburg County Sheriff's Office in Charlotte, NC is seeking a Sr Admin Support Assistant – Detention Programs on an hourly, non-exempt basis. The role provides advanced clerical support and requires precise data handling to support detention program operations.

Responsibilities include preparing reports, gathering data, and assisting with program activities. Proficiency in OMS, data entry, and customer communications with residents and County staff is essential.

Qualifications

• High School Diploma or GED with four years of clerical experience.
• Knowledge of applicable laws, regulations and departmental policies is required.
• Spanish speaking is preferred.

Responsibilities

• Develop or assist in preparation of reports.
• Gather data, conduct research and compile information for department or county functions.
• Conducts moderately complex research and creates correspondence.
• Data entry and report preparation in OMS.
• Communicates with customers, including residents and County staff by email, phone or in person.
• Responds to inquiries and resolves minor concerns/issues.

Skills

Data entry

Report preparation

Customer communication

Office coordination

Spanish language (preferred)

Education

High School Diploma or GED

Tools

OMS

Microsoft Office

Job description

Hourly Range: $25.53

This is an hourly, non-exempt position. Pay rates are based on education,skill, experience level and internal equity. Internal equity considerationsinclude an assessment of the applicant's salary history and qualifications incomparison to the market rate and requirements for the job.

The Mecklenburg County Sheriff’s Office hires professionals that desire to makea positive difference in the lives of individuals and our community throughexcellent customer service, good judgment, and integrity while maintaining safeand secure facilities. If you are interested in making a difference in thecommunity, positively influence others, and working for the citizens ofMecklenburg County, then MCSO wants you to come Join Our Team.

MCSO Sr Admin Support Assistant – Detention Programs

Position Summary

Provides progressively responsible administrative support requiring advancedclerical skills and some independent actions.

Essential Functions

• Develop or assist in preparation of reports
• Gather data, conduct research and compile information that is requested ornecessary to assist department or for otherCounty functions.
• Conducts moderately complex research.
• Creates correspondence conducting research and performs basic quantitative quality assurance reviews.
• May be responsible for maintaining supply levels and ordering stock.
• Creates, files, and maintains records.
• Data entry and report preparation in OMS.
• Transcribes meeting minutes.
• Prepares memos, letters and forms.
• Communicates with customers, including residents and County staff by email,phone or in person.
• Responds to inquiries and resolves minor concerns/issues utilizing the RMAsystem.
• Assists in preparing office procedure documents, manuals or interviewdocuments
• Performs regular office duties such as filing, faxing, photocopying and dataentry
• Develop or prepare reports.
• Assists with program/class preparation.
• Prepare other written correspondence.

Qualifications:

High School Diploma, or G.E.D., and four years of clerical experience in areaof assignment; or an equivalent combination of training and experience.Knowledge of applicable laws and regulations and departmental policies andprocedures are required at this level. Spanish speaking is preferred.

Reasonable Accommodations Statement:

To accomplish this job successfully, an individual must be able to perform,with or without reasonable accommodation, each essential functionsatisfactorily. Reasonable accommodations may be made to help enable qualifiedindividuals with disabilities to perform the essential functions.

Disclaimer Statement:

This is not intended to be an all-inclusive list of job-relatedresponsibilities, duties, skills, requirements or working conditions. Otherduties may be assigned based on business need and the supervisor's request.Mecklenburg County reserves the right to revise the job description at anytime. Designated positions may be required to assist in emergency and/ordisaster situations.