MCR Operator

NEP Group, Inc.; Miami (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

NEP Group, Inc. in Miami is seeking an MCR Operator to join our mission-critical operations team. The role requires late nights, weekends and holidays with potential overtime, and bilingual English/Spanish communication.

You will route signals, manage workloads, perform quality control on video and audio, troubleshoot issues, and support live broadcasts and events. The ideal candidate has at least 2 years in a broadcast environment and hands-on knowledge of broadcast gear (routers, waveform

Qualifications

• 2nd Language: Particularly Spanish.
• Ability to achieve minimal fault with work completed.
• Effective troubleshooting/problem solving skills.
• 2 Years working in a broadcast environment.
• Familiarity with broadcast equipment (routers, waveform monitors, receivers, VTR decks).
• Familiarity with Satellite transmissions and RF delivery.
• Excellent Computer Skills.
• Excellent Communication Skills.
• Customer service skills.
• Familiarity with MCR/Transmission facility.
• HD knowledge.
• QC Experience.
• Postproduction environment.
• Streaming technologies.

Responsibilities

• Routing signals according to booking information and workflows.
• Managing daily workloads with team members.
• Quality Control for video and audio transmissions.
• Troubleshooting technical issues and escalating as needed.
• Booking and operating third party services (space segment, fiber circuits).
• Handling client transmission requests via phone and email.
• Reporting and documenting technical issues.
• Operating broadcast equipment and organizing server content for recording/playback.
• Participating in special events and projects.

Skills

Troubleshooting

Communication skills

Customer service

Problem solving

HD knowledge

Tools

Routers

Waveform monitors

Receivers

VTR decks

Satellite/RF gear

Job description

Purpose

The MCR Operations Team is responsible for managing and coordinating NEP’s transmission requirements via satellite, fiber and IP. The candidate will join NEP’s staffing rotation, helping to deliver services effectively and efficiently. The MCR Operator position will require late nights, weekends and holidays, 40 hours per week, with the potential for overtime. This is a full time position. You must be bilingual (English/Spanish). We are looking for a driven, self-motivated individual. The ideal candidate is well organized and has the ability to remain calm and focused under pressure.

• Routing various signals according to booking information following workflows and procedures
• Managing daily workloads and responsibilities with other team members
• Quality Control for video and audio transmissions
• Troubleshooting technical issues and escalating to Engineer-in-Charge or providers
• Booking and operating third party services, including space segment, fiber circuits, etc.
• Handling client transmission requests via phone and email
• Reporting and documenting technical issues
• Operates all broadcast equipment and technology within assigned operating areas, including but not limited to organization and distribution of all server content used for recording and playback during control room productions.
• Participates in special event coverage and projects as necessary

Essential Duties/Responsibilities

• Routing various signals according to booking information following workflows and procedures
• Managing daily workloads and responsibilities with other team members
• Quality Control for video and audio transmissions
• Troubleshooting technical issues and escalating to Engineer-in-Charge or providers
• Booking and operating third party services, including space segment, fiber circuits, etc.
• Handling client transmission requests via phone and email
• Reporting and documenting technical issues
• Operates all broadcast equipment and technology within assigned operating areas, including but not limited to organization and distribution of all server content used for recording and playback during control room productions.
• Participates in special event coverage and projects as necessary

Position Requirements

• 2nd Language: Particularly Spanish
• Ability to achieve minimal fault with work completed
• Effective troubleshooting/problem solving skills
• 2 Years working in a broadcast environment
• Familiarity with broadcast equipment, including routers, waveform monitors, receivers and VTR Decks
• Familiarity with Satellite transmissions and RF delivery
• Excellent Computer Skills
• Excellent Communication Skills
• Customer service skills
• Preferred knowledge/experience
• Familiarity with MCR/Transmission facility
• HD knowledge
• QC Experience
• Postproduction environment
• Working with new media, encoding and streaming technologies

Note

The job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individual with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.