MCI Clinician

Behavioral Health Network, Inc (BHN); Springfield (MA); On-site; USD 51,000 - 54,000; Full time

Benefits offered by this job

PTO

403(b)

Educational assistance

Medical, dental, vision

Employee assistance programs

Great Place to Work

Job summary

Behavioral Health Network (BHN) is seeking an MCI Clinician to deliver community-based crisis intervention services to youth and adults with urgent behavioral health needs. Most work will be onsite in Springfield, meetings clients where they are—homes, shelters, hospitals, or clinics—and collaborating with a multidisciplinary team.

You will conduct rapid clinical assessments, stabilize individuals, document recommendations, and connect clients to community-based supports.

Qualifications

• Master’s degree in a relevant field is required.
• Experience in crisis services or acute behavioral health is preferred.
• Ability to conduct rapid clinical assessments and respond calmly in high-stress situations.

Responsibilities

• Deliver community-based crisis intervention services to youth and adults.
• Assess, stabilize, and support individuals in real-time in various settings.
• Document assessments and treatment recommendations promptly and accurately.
• Collaborate with psychiatrists, nurses, and other team members.
• Help divert unnecessary hospitalizations and connect individuals to community supports.

Skills

Crisis intervention

Assessment

Communication

Calm under pressure

Adaptability

Education

Master's degree in Social Work / Psychology / Mental Health Counseling

Job description

Behavioral Health Network (BHN) is a leading statewide provider of behavioral health services and a Certified Great Place to Work. Since 1938, BHN has helped individuals, families, and communities thrive through compassionate, high-quality care and support. With deep roots in Western Massachusetts and a growing presence in communities throughout the state, we are currently seeking an MCI Clinician to join our team and help advance our mission of empowering people to live healthier, more fulfilling lives.

What You’ll Do

As an MCI Clinician, you will deliver community-based crisis intervention services to youth and adults experiencing urgent behavioral health needs. You will assess, stabilize, and support individuals in real-time—meeting them where they are: in homes, shelters, hospitals, or other community settings but will most likely be onsite in Springfield. This is an exciting opportunity to make a lasting difference while collaborating with a skilled multidisciplinary team.

Key Responsibilities

• Conduct in-person behavioral health assessments in homes, community locations, or clinics
• Deliver crisis intervention, safety planning, and post-stabilization services
• Collaborate with psychiatrists, nurses, peer specialists, recovery coaches, and team clinicians
• Coordinate with natural supports, providers, and systems of care to ensure follow-up
• Document clinical assessments and treatment recommendations accurately and promptly
• Provide consultation and clinical insight to other crisis team members
• Help divert unnecessary hospitalizations and connect individuals to community-based supports
• Ensure that individuals fully understand treatment plans and available options

What We Offer

• Purpose-Driven Work – Make a meaningful impact in the lives of individuals, families, and communities throughout Western Massachusetts.
• Professional Growth – Access ongoing training, mentorship, career development, and advancement opportunities across one of the region's largest behavioral health organizations.
• Supportive Team Culture – Join a collaborative workplace guided by our HEART values: Humanity, Empowerment, Accountability, Respect, and Teamwork.
• Stability & Opportunity – Build your career with a well-established organization serving Western Massachusetts since 1938.
• Comprehensive Benefits – Generous PTO, 403(b), educational assistance, medical, dental, vision, employee assistance programs, and more.
• Certified Great Place to Work – Work for an organization recognized for creating a positive and engaging employee experience.

Who You Are

• Master’s degree in Social Work, Psychology, Mental Health Counseling, or a related field (required)
• 2+ years of experience working in crisis services or acute behavioral health (preferred)
• Licensed - LICSW, LCSW or licensed eligible - LMHC (preferred)
• Ability to conduct rapid clinical assessments and respond calmly in high-stress situations
• Valid driver’s license and reliable transportation required (community-based role)
• Flexible, adaptable, and committed to BHN’s mission and values

We Hire for HEART!

Since 1938, BHN has delivered high-quality, culturally responsive behavioral health care, building deep roots in Western Massachusetts while expanding our impact in communities throughout the state. Our core values—Humanity, Empowerment, Accountability, Respect, and Teamwork—guide how we lead, serve, and support one another. If you’re ready to bring your skills and experience to a mission-driven organization where your work can make a meaningful difference, we’d love to hear from you.

Shift: Sunday - Thursday 3:00pm - 11:30pm

Pay: $37.17-$38.85